Gary Thompson Email & Phone Number

Darlington, England, United Kingdom

Responsible for the management and organisation of adviser diaries. Receive leads from various estate agents, ensuring that all clients were seen within an agreed timescale. Ensuring all parties to the transaction were continuously updated. Complete Customer Experience Review following meeting with adviser to establish client experience and future expectation. Maintained client bank to capture future business opportunities inclusive of remortgage and protection reviews.

Investigating regulated sales to determine the suitability of advice given by a well known high street bank. Included customer contact. If advice felt to be unsuitable this would be passed to remediation to put customer back in the position they would have been in had they not received the advice. If advice was felt to be suitable I would write to customer explaining this and give the reasons it was deemed to be suitable advice.

Normanton

Investigating regulated sales to determine the suitability of advice given by a well known high street bank. Included customer contact. If advice felt to be unsuitable this would be passed to remediation to put customer back in the position they would have been in had they not received the advice. If advice was felt to be suitable I would write to customer explaining this and give the reasons it was deemed to be suitable advice.

Horsforth Leeds

Investigating regulated sales to determine whether the financial advice given was appropriate. If inappropriate advice given deciding on remediation methodology. Requesting redress calculations to determine whether the client has been financially disadvantaged then writing to client to inform them of outcome.

Horsforth Leeds

Handling regulated complaints re Investments, Pensions, Annuities, Mortgages, Endowments, Term Assurance products.

Halifax, United Kingdom

Diploma In Financial Planning, Financial Planning And Services, Diploma In Financial Planning

Between 2009 and 2012 studied towards attaining diploma in financial planning. Passed R01, R02, R03, R04 and R06 gaining diploma status.

General Studies