Responsible for implementing and supporting the various advertising platforms across all Lee markets.

Consistently provide high-quality professional support to our customers.Troubleshoot and resolve service tickets in a timely fashion.Get to know our customers’ business and human requirements.Work with other departments towards common goals.Develop a strong knowledge of Lineup’s products and services to facilitate the support lifecycle.The position is remote! So a cat and dog sitter! I prepare and deliver regularly scheduled ticket reviews (via video conferencing) with assigned customers.Customer advocate.Excellent communication skills; both written and oral.Able to self-manage workload and meet deadlines.

Support editorial and production systems.

Responsible for implementing a change to Ad Tracking systems for all legacy BH Media sites to Lee Standards and Practices. This included project management, implementation of data from legacy systems and training of all staff on the new Ad Tracking systems.

ESD - NC Regional IT Manager provides leadership to regional local IT staff. Directly and indirectly oversees support of end users and associated administration and maintenance of related hardware and software and assists in budgeting and expense management. Works closely with local IT staffs, newspaper staff and management, corporate IT teams and the director of the enterprise service desk.

Responsible for development and support of all advertising pre-press systems and related processes, including Atex’ AdBase PGL and MediaLink, e-proofs development and support of the commercial print customer self-service portal on the web; development of standardized processes and quality for all commercial printing at all BH Media Group print facilities. Supervises two functional analysts and collaborates closely with the key stakeholders in related functional areas (IT and Prepress) and WMPS commercial print facilities and across the company. Act as the liaison to all prepress related software BH Media Group responsible for identifying and resolving unmet needs and for making recommendations where new systems are required.

Responsible for development and support of all advertising prepress systems and related processes, including Atex’ AdBase PGL and MediaLink, MediaSpectrum’s AdWatch, e-proofs and Schoom e-tearsheets; development and support of the commercial print customer self service portal on the web; development of standardized processes and quality for all commercial printing at all Media General print facilities. Supervises two functional analysts and collaborates closely with the key stakeholders in related functional areas (IT and Prepress) and ODS commercial print facilities and across the company, as well as commercial print salespeople and cus-tomers. Responsible for achieving optimum quality and customer satisfaction, operates as a systems and process owner to verify that the system(s) are configured and function properly and are being used to their best advantage. Act as the Media General liaison to all of the related software vendors and will be responsible for identifying and resolving unmet needs and for making recommendations where new systems are required.

Responsible for all prepress, production and web publishing components of the system including AdBase, PGL, AdWatch, AdBaseE and associated interfaces to third party production / tracking systems and functionality at each property. I work closely with vendors and other AdBase Functional Managers to assure completeness of communication and coordination of project deliverables. Responsible for the training, testing, go-live and post go-live support of production related functionality. I have operated as a process owner to verify that the system(s) are configured and function properly. Responsible for managing three functional analysts and 360 communication with all other AdBase functional managers.

My primary responsibilities were for all prepress issues and related functionality, validation of the Advertising A/R System and integrated Ad Tracking functionality. Responsibilities have included assisting in the support of all system functionality of the advertising – A/R system. Support the implementation of the new system(s) throughout Media General Publishing. Test and assist with implementation project, training of users, process improvement and issue resolution. I was responsible for all prepress support issues.

Responsibilities include the timely output of three daily newspapers, the supervision of ad services, two creative services staffs and the lithography departments in Wausau and Stevens Point. Job responsibilities included overseeing the personnel in the litho and composing departments, responsible for quality control of advertising materials in daily newspapers, commercial print jobs and special sections. Developed optimum quality procedures for customer satisfaction and to improve our daily products, developed a Central toning department for Gannett Central Wisconsin Newspaper Group. Worked very closely with the news, circulation and advertising departments, also developed PDF workflow for Central Wisconsin newspapers. Working on the departmental budget, and in charge of all supply ordering and vendor contact. I was the Optimum Quality chairperson at Wausau, the AdQ co-chairperson at Wausau. Travel to commercial accounts to help set up digital transmissions of files.

Responsibilities included the supervision of ad services and creative services. Job responsibilities included the training of graphic artists for designing of advertising material for use in the daily newspaper, spec work for new and established accounts, troubleshooting printing problems, responsible for quality control of advertising materials in daily product and special sections. Additional task was my development of an ad tracking database in File maker Pro. Ad Services was responsible for all tear sheets, ad proofs, and proper insertion of ads, along with layout of the daily paper using Layout 8000 software. Daily communication with the press room to help keep a high standard for letterpress

Responsibilities include calling on new and established accounts, bidding on printing jobs, doing comps for clients, contacting news-papers and magazines for insertion, dealing with media representatives. This was in conjunction with work done on before & after architectural renderings for Ashland Oil, River Cities Builders. Clients have been in the field of the Auto Industry, Physical Therapy, Chiropractic, Dental, and Financial Institutions.

Responsibilities have included the supervision of the night shift, designing advertising material for use in the daily newspaper, spec work for new and established accounts, troubleshooting printing problems, responsible for quality control of advertising materials in daily newspaper (checking 1st and 2nd run of newspaper). During this time 15 months were spent as part of the auto advertising team, which consisted of two sales representatives and myself.

Responsibilities included designing advertising and outdoor signs to be used in all Southern Division stores. These designs include various forms of POP’s, and outdoor signs, designed to promote higher sales in their 325 stores, designing of logos, posters, letter-heads, brochures, package design, photography. Performed all general maintenance on all in house production machines, purchased all chemical supplies for darkroom and slide-room. Additional duties included the purchase of banner work from outside vendors, design of trade show booths, conferences, etc. *This signage was printed in SuperAmericas own Sign Shop.