Responsible for all HR, benefits and employee related functions for a 36-bed hospital, 41-bed long-term care facility, 36-bed assisted-living facility, home health agency, an outpatient medical clinic, and four clinics in neighboring towns. Manage a staff of eight and a $12M budget.

Redesigned and restructured all of the Human Resources components for this 425-employee hospital and healthcare organization. Managed a staff of twelve and an $18M budget.- Team member on successful restructure of the 50-bed hospital to a 25-bed Critical Access hospital; and JCAHO and CLIA accreditations.- Provided consultation, training, and coaching to managers and staff on all matters related to management and Human Resources, including process improvement and disciplinary matters, benefits, culture / change, team building, HR laws, management growth and structure, etc.- Negotiated new healthcare benefits plans and re-structured them to stay within budget. This resulted in a $750,000.00 improvement to the organization’s bottom line, and increased the effectiveness of the healthcare benefits.- Developed the Worker’s Compensation program into a very effective process achieving an award of merit for ‘Lowest Loss Claims’ from the Colorado Hospital Association.

Responsible for all strategic aspects of HR. As COO, in charge of Ancillary and Support Services Departments (all but nursing and surgery). Managed a staff of 25 in this 550-employee healthcare organization. - Responsible for all strategic aspects of HR and maintaining compliance with HR Policies & Procedures in accordance with State and Federal Laws. Responsible for compliance with JCAHO and AOA hospital accreditation certifications, as well as Safety. - Established and/or redesigned all compensation and benefits plans and processes including wage scales, health benefits, PTO and leave plans, FSA benefits, retirement plan, performance evaluations, EAP process, Unemployment Insurance process, time clock and payroll processes, etc.- Consult with and educate company managers and staff on benefits, policies, organization culture, performance management, coaching, hiring, labor relations, etc.- Managed, investigated, and/or consulted on all employee relations issues and disciplinary actions. Trained and guided the Supervisors and Managers on how to handle these situations. - The COO role involved managing the Ancillary and Support Services Departments, which included Radiology, Medical Records, Respiratory Therapy, Physical Therapy, Pharmacies – in-house and retail, Dietary, Environmental Services, Plant Operations, and Marketing departments. Responsible for maintaining the departments’ budgets and keeping the departments on task with meeting their department’s goals and the goals of the organization.- Worked as a strategic partner in the planning and development of plans to relocate and build a new hospital and Medical Office Building complex in order to create opportunities for the organizations future.

Employee Administrators was a PEO (Professional Employer Organization) which contracted with other companies to handle all of their HR / payroll functions and processes. Provided complete HR Management services to 47 companies.- Provided complete Human Resources Management services, strategic guidance, support, and recommendations to approx. 47 different client companies in a five state area with a combined total of about 2000 employees.- Consulted with each company and assisted company owners in providing functional and strategic HR business practices, and HR and Benefits systems tailored to their needs.- Handled all their HR functions including creating policies and handbooks, handling employee issues, evaluations processes, supervisor training, health benefits and 401k plans, employee relations and disciplinary actions, basically all aspects of HR and Benefits needed for each company.

Responsible for all aspects of Human Resources in this 550-employee healthcare / community services organization. Staff of 20.Hilltop transitioned into a Community Services organization with a wide variety of services. These services included two Assisted Living facilities, an Unemployment Training and Workforce Center in collaboration with Mesa County, a Domestic Violence Shelter and counseling program, alternative schools for troubled youth, Young Parents and Before-Babies training and assistance programs, Youth Detention facility, Child Care facility, to name a few. I managed Hilltop’s growth from 110 employees to over 550 employees.- Responsible for creating all Human Resources processes and functions, including HRIS implementation and operation, and Budgeting.- Responsible for HR compliance on JACHO and CARF accreditation certifications, Safety, and Infection Control reporting.- Participated in the strategic decision making process as part of the Senior Management team.- As Corporate Coach and I helped guide the organizational culture by teaching “Coaching” techniques and tools. “Coaching” is training to improve communication and people skills, and to help develop a culture or work environment geared toward this. I also taught “Coaching” to other organizations within the community.- Provided help to departments that were not functioning at expected levels. Provided guidance, training, and support to get them on a successful path and to meet or exceed expected goals.- Other duties with Hilltop – redesigned and managed all of the Ancillary & Support Services departments. Reduced costs to the company by effective restructuring of the Purchasing, Central Supply, and Environmental services departments.