Project Manager Program Manager Infrastructure Services
Current- IT Program Manager -Infrastructure Services Transformation Lead at the Australian Tax Office. (ATO). June 2021- CurrentIn 2022 the ATO began a Strategic Sourcing Program to upgrade a sizeable part of its services.
- Implementation of new Information Technology Infrastructure Library (ITIl) processes and procedures into IS.
- Analysis and rollout of a Governance structure to support an upgraded Service Integration and Management (SIAM) model.
- current state of Technology and Cyber Risks including the redesign of processes to accommodate a newly created reporting platform.
- Created the targeted Communications, Change Impact assessment, Stakeholder and transition plans.
- Managed the Branch readiness project to prepare the IS Branch to on-board the new Vendors as a result of their successful Tender process.