I am an IT leader with extensive experience in infrastructure management, service management, hands-on technical skills, business analysis, project management and strategic leadership. My years in the IT industry have given me a comprehensive understanding of how to build, lead and enhance IT teams. My experience ranges from operational strategy and team leadership to system architecture and support. I have successfully led teams through complex projects, fostering collaboration, problem solving and innovation, while aligning IT functions with the business goals to deliver measurable results and long-term value.Despite my leadership experience, I remain highly hands-on and engaged in day-to-day IT infrastructure support. I stay current and take pride in troubleshooting, optimising and managing core infrastructure. Whether it’s resolving technical issues or providing direct support I maintain a close connection to the technical side, ensuring that I lead by example and can provide practical, real-time solutions to both my teams and the business.