Strategic and versatile organizational leader with excellent history of developing and delivering business-centric solutions in multiple business verticals. Superior influential skills with the ability to provide technological guidance that aligns with business strategies. Proven experience in IT Service Catalog and Product and Process development. Passion for organizational development, creating a positive working culture, enabling all contributors, and consulting with business administrators and department leaders. Thrive in matrix organizations with outstanding skills in Operations that promotes continuous improvement, repeatability, reliability, value, and excellent customer service. Interested in an IT leadership role in Professional Service Management, Managed Service Practice development, Technical Account Management or adjacent business types that leverage acquired skills. PROFILE OF QUALIFICATIONS• Develop top-performing teams by inspiring and motivating based on perpetual desire to achieve results and create winning outcomes for all parties.• Background in large, complex IT environments and associated needs of managing the IT portfolio, program management, project management, DevOps, infrastructure, security, and the binding governance to keep it all vital. • Solid understanding of Operational best practices based on ITSM / ITIL, NIST, HIPAA, Lean and COBIT frameworks.• Excellent facilitative skills to bring together technologists and business stakeholders to analyze new approaches, evaluate alternatives and develop solutions. • Executive Management• Strategy Development• Business Planning• Organization Development• IT Portfolio Management • Process and Policy Development• Project Management• Design Thinking Methodology • Disruptive Thinking• Solution Development• Product Development• Consultative Philosophy• Business Intelligence• Program Management• Relationship Management