Innovative SaaS Sales and Alliance leader with a track record of growth hacking. Demonstrated expertise in Market Research, Customer Experience, utilizing strategy and analytics to achieve transformational change. Proven aptitude for assessing, measuring, and optimizing business operating models, strategy, and business cases. Develops new business improvement initiatives, resulting in higher ROI, increased CX program maturity, customer loyalty, and lifetime value. Builds an effective structure to anticipate market dynamics and meet business challenges as an integral aspect of long-term success.Areas of Expertise:Sales | Business Development | Partnership Development | Voice of the Customer Programs | CX Program Development, Education & Coaching | Marketing Strategy & Research | KPI Dashboard Development
Listed skills include Strategy, Business Development, Management, Strategic Partnerships, and 30 others.