We are a Customer Experience (CX) consulting firm focused on delivering strong initial efforts to get Customer Experience Management (CEM) programs off the ground. We educate and train executives and staff on the philosophies and best practices of CEM and strategically identify areas to add the greatest value for our clients. Then, we then roll up our sleeves, implementing initiatives and pilots alongside your team. Our experience and talent is in both B2B and B2C, with assessing, measuring and improving customer experiences using methods and tools such as maturity assessments, needs-based segmentation, strategy, journey mapping, persona development, customer research, and CX measurement technologies. We spearhead CEM programs using data, testing, and statistics to generate recommendations that provided focus to improvement initiatives, resulting in greater customer centricity, CX maturity, customer loyalty, and customer lifetime value.
Company Details
- Employees
- 1
- Founded
- -
- Address
- 1234 Embarcadero, San Francisco,california,united States
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- cx-catalyst.com
- Keywords
- Customer Experience Consulting.
- HQ
- San Francisco, California
- Competitors
- Scalene, Customer Strategy Network, Thematic, Ofload, West Monroe.
Cx Catalyst Questions
Cx Catalyst's website is cx-catalyst.com
Cx Catalyst's LinkedIn profile is https://www.linkedin.com/company/cx-catalyst
Cx Catalyst has
1 employees.
View email and phone details for 1
employees at Cx Catalyst.
Cx Catalyst's industry is
Business Consulting and Services
Cx Catalyst's top competitors are
Scalene,
Customer Strategy Network,
Thematic,
Ofload,
West Monroe.
Cx Catalyst's categories are Business Consulting and Services
Cx Catalyst's founding year is 2016
