Gary Bilotti Email & Phone Number

Lincoln, RI, US

Business Process Consultant

• Advance operational and digital processes to meticulously crafting both current and prospective state workflows. Collaborate with cross-departmental teams to yield groundbreaking solutions that bolster firm’s system.
• Entrusted by the Vice President to create and execute the organization's inaugural Continuous Improvement program, educating and guiding senior leaders through a paradigm shift that entrenched CI methodologies into the.
• Identified and addressed key operational challenges, formulating Lean management tools and fostering new, efficient behaviors that led to the conservation of over 18,000 hours per year, enhancing our operational.
• Implemented a suite of digital enhancements, including voice e-signature and around-the-clock policy delivery, significantly improving the customer journey and internal workflows.
• As the website's product owner, adeptly navigated the company's digital transformation using Agile methodologies to introduce a sophisticated authentication system and modernize the website's architecture, setting the.

• Entrusted with driving operational enhancements, bolstering digital prowess, and revolutionizing the customer journey. Drove forward-thinking marketing initiatives aimed at penetrating new market segments and.
• Orchestrated the design and rollout of comprehensive online quoting and application systems, resulting in a notable uplift in customer engagement, a 20% surge in lead generation, and a significant 15% increase in life.
• Guided a pivotal tele-underwriting project from concept to execution, redefining process flows and improving overall application quality. This initiative not only enhanced sales efficiency but also dramatically cut.
• Product Development Champion: Spearheaded the development of new life and annuity products, launching the industry's inaugural accelerated underwriting program, which notably accelerated the approval process, minimized.
• Process Optimization Conductor: Led a cross-functional team in a thorough analysis of business processes, from initial prospect engagement to policy issuance.

• Orchestrated a comprehensive transformation of the Sales department's processes and technological landscape, significantly boosting sales output, efficiency, and overall capacity. Played a pivotal role in strategizing.
• Conceived and introduced a state-of-the-art CRM system, modernizing a dated mainframe infrastructure. Led to progressive enhancements in the CRM's capabilities, culminating in sophisticated automation that bolstered.
• Engineered and executed the launch of a re-envisioned quoting and e-application infrastructure, which not only expedited sales package processing but also dramatically reduced operational backlogs. This strategic.

Bachelor Of Arts - Ba, Economics

Chartered Life Underwriter (Clu)

Associate, Life Management Institute (Almi)