Gary Murphy Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Ga, Us

Fargo, North Dakota, Us

Operations Specialist, West Region

United States, Us

Technology Training

Generate 100% of Microsoft and 50% of required Quality Monitoring Interactions per Sales Team MemberMeet coaching and training goals for each month in roleCreate and manage quality tools and reports using Microsoft SharePoint, InfoPath, and Excel programsCalibration lead for Quality scoring process with Sales Team Leadership to ensure consistency Provide monthly and ad hoc individual and team-wide quality reports to management and other stakeholdersIdentify performance gaps and remedy via group and personal training sessions/create training materialsParticipate in Training New Hires as well as new Quality Specialists

Managed portfolio of top 55 Retail Management Software Partner accounts in the US, delivering Sales & Marketing initiatives to drive RMS/POS salesActed as a liaison between the Retail Partner community and Microsoft Retail Development, Marketing and Sales LeadsSupported Microsoft partners by becoming the subject matter expert on all things related to Microsoft RetailExceeded FY09 Sales Goals in 1st year in role

Loveland, Colorado, Us

Reported national orders, sales, incentives, production forecasts, licensing compliance levels both internally and to vendorsAnalyzed & implemented reporting processes to manage flow of information to and from vendors to field, while keeping management informed of progress, improving reporting times and increased rebates earned based on reporting accuracy by approximately 20%Managed databases of information for national business including products and licenses to ensure data accuracyResponsible for ensuring that all US Genetically Modified Organism (GMO) seed growers were licensed with respective vendors by training field locations on proper procedures and managing flow of information

Consistently met monthly leads/sales goals by renewing annual customer maintenance plans as well as cross/up-selling Served as host trainer during recruit training classes to demonstrate Solution Selling techniquesInitiated customer relations with existing and potential clients

Loveland, Colorado, Us

Trained locations on proper licensing and reporting processesManaged seed office daily functions, including A/R, inventory, purchase orders and costing, with four direct reports Regional head office point of contact for 12+ retail locations in the Northern Plains region

Sales of windows, doors, and siding via demonstrations at showroom and home showsScheduled of service and installation appointments

Taught English to Korean-speaking students ages 4 - 35, including non-traditional class settings such as gym class & computer class; Organized weekly lesson plans, class trips, and monthly parent/teacher meetings