Gary Gordon Email & Phone Number

Lyons, Pennsylvania, United States

Lyons, Pa

Oversee projects in Manufacturing Support Services Division, ensuring deliverables are completed on time, within scope and budget, and follow company’s project management cadence and best practices. Develop team members that lead projects by coaching and mentoring using project management tools and processes. Work closely with department leadership, cross-functional team members, Project Steering Committee members and project management office. Coordinate portfolio of initiatives, tracking active project lists and monitoring status. Prepare reports for Project Steering Committee regarding status of projects by developing templatized deliverables / governance.• Ensure each project meets business needs by: Serving as the “go to” person for project and budget questions Cultivating a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process Creating, developing, supporting and maintaining the manufacturing services steering team, collecting and overseeing a list of active and future projects and status Developing and distributing training material for the Division as it pertains to project closure, budgeting, and fiscal year tracking Coaching Project Managers and other staff as the department expert in project management Tracking capital and expense budget requests  Participating in divisional capital budget reviews  Collaborating with leadership to define priorities, scope and requirements Uncovering project risks and defining strategies to develop solutions Facilitating regular project team meetings

Lyons, Pa

Served in a cross-organizational role (across all of Manufacturing Support Services Division) leveraging extensive operational competency, technical expertise and governance to provide portfolio, program and project-focused support. Conceptualized, initiated, planned, executed, monitored / controlled and closed projects through delivery lifecycle.• Assisted in prioritization and efficiency in completing the work in a timely manner by maintaining and aligning project lists associated with the Controls Department and other engineering and production functions• Delivered continuous improvements by utilizing DMAIC (Define, Measure, Analyze, Improve and Control)• Communicated portfolio / program / project status including risks, resources and expectations to stakeholders• Created and ensured governance as related to the set of policies, regulations, functions, processes, procedures and responsibilities that established, managed and controlled portfolios, programs and projects • Provided project governance through a decision-making framework that was logical, robust and repeatable to manage East Penn's investments, increasing efficiency, reducing time and cost which resulted in Return On Investment (ROI)• Developed, delivered and managed artifacts within scope, budget, and time while ensuring quality• Consistently achieved project goals by supporting management and cross-functional project teams

Valley Forge, Pa

Served as interim manager of Client Support and Requester Services and oversaw 35 staff members. Managed, supported and coordinated escalated client and customer concerns.• Ensured hiring and maintenance of top-performing team members by collaborating with Human Resources in regard to recruiting, hiring, onboarding and disciplinary process

Valley Forge, Pa

Served in a multi-faceted role, leveraging extensive operational competency and technical expertise to provide customer-focused support to a broad spectrum of functions and projects. Supported multiple teams within four departments. Coordinated and administered process integrity efforts including both prescribed and proactive auditing and quality control initiatives.• Maintained a comprehensive understanding of all operational processes including full life cycle management while adhering to applicable HIPAA / HITECH policies• Managed and coordinated planned or impromptu cross-functional projects while ensuring effective, impactful communications and results• Identified, streamlined and synchronized departmental workflows through research and analysis• Defined, measured, analyzed, improved and controlled publishing of key performance metrics• Assisted with development and administration of employee training programs, including Standard Operating Procedure (SOP) documentation and user manual development. Maintained departmental training materials and employee training process completion tracking for multiple teams

Horsham, Pa

Managed internal supply chain and provided quality customer service by fielding incoming sales calls, e-mails and inquiries. Assisted in determining the technologies / products customer(s) could require. Created and submitted quotations and proposals. Processed, planned and executed incoming orders through order entry software. Followed up with production and dispatch to evaluate the progress of orders.• Created innovative solutions to technical or delivery problems which increased efficiency, productivity and integrity while improving delivery time of proposals• Maintained internal and external relationships, including key accounts, sustaining growth • Delivered ad-hoc, weekly and monthly reports to the Vice President, assisting in managing business thus enabling better and quicker decisions• Recognized for outstanding work by increasing responsibilities from single to multiple product lines and key account management then further specialized in specific sets of products• Authored an internal delivery and management manual to be used for training and as a reference

Bachelor Of Science, Finance, 3.49

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