Gary Coman Email & Phone Number

Dallas-Fort Worth Metroplex

Journey's mission is to make it simple for businesses to build trusted digital relationships with their customers. Our experienced team has designed and built an innovative Zero Knowledge identity network that improves customer experience AND operational efficiency WHILE improving security and privacy. As the leader of global sales I take direct responsibility for:Sales process and customer engagement across all Journey customer opportunitiesQuarterly forecast management and performance trackingLong term planning for revenue growth and headcount requirementsCurrent sales organization management including identifying, hiring, and onboarding of Account Executives, Solution Engineers, and Operations teamsGo to market strategy for partner and direct sales engagement including: recruiting, onboarding and enabling partners; lead generation and tracking; sales process definitionPricing and packaging strategy for the company including negotiation of discounts and deal approvalContract negotiation and legal process management for all resellers, customers, and technology partners including procurement management with new customersBilling coordination and invoice collection managementSalesforce administration for opportunities, partners, quotes, contracts, territories and quota assignmentPrimary technical Subject Matter Expert (SME)Direct account engagement on key opportunitiesDogged pursuit of customer satisfactionOther aspects of the role:Key member of the leadership team setting company strategy with an emphasis on streamlined sales, marketing, and customer relationships built for hyper-growthCreate a long-term organizational plan that enables customer growth and seamless long-term relationships from initial sales through multiple renewal cyclesMaintain expertise in the market for competitive forces and customer prioritiesDevelop and communicate growth strategies with company leadership and board of directors

Dallas-Fort Worth Metroplex

Hobby business leveraged to support charitable fund raising efforts though the sport of pickleball.

Crescent Digital – January 2020 – March 2020 Open the Dallas based office and hire staff for regional projects in cabling and video technology installation. Managed $500,000 in projects before handover to core business.Confidential – June 2020 – August 2020 Established process for quote to cash management for a technology company moving from custom engagement to productized SAAS provider Detailed analysis of $60M in deals building to recommendation report for deal management and product definition across the business

Dallas/Fort Worth Area / El Paso

Selected to execute change management strategies to facilitate successful business turnaround, re-design operations infrastructure, reduce cost, and drive profitability for underperforming technological firm. Provided strategic direction and leadership by restructuring workflows and streamlining operations to increase efficiency and productivity. Directed sales force in profit rejuvenation strategies.▷ Delivered corporate YOY savings of $1M; reduced COGS margins by 18% and credit rates by 12% through tactical negotiation. ▷ Generated a 22% increase in profitability and a 50% increase in sales forecasting while alleviating expenses.▷ Successfully increased employee benefit offerings at a significant $20K cost reduction to the company. ▷ Executed the sale of business in year 2 of a 5 year plan.

Dallas/Fort Worth Area

Directed Business Development and Learning R&D initiatives encompassing digitization and the Internet of Things. Pioneered global technological curriculum development, education, and software to develop and advance modernization opportunities. Led engineering teams tasked with development and implementation of world-class technological learning experience products. Subject matter expert and corporate representative, presented and demonstrated products in international forums and major industry events.▷ Executed $13M curriculum redevelopment adopted in 165 countries and utilized by over 1 million students annually.▷ Recruited, hired and managed team of 14 Technical Managers throughout 11 countries to successfully deliver enhanced tech learning enterprises to over 20,000 instructors around the world.▷ Implemented Agile methodologies throughout cross-functional workflows, propelling market turnover time by 40%, expediting delivery times by 85%, and producing a 20% savings in cost per product.▷ Built and directed task force to identify and design mobile product requirements, launching new product within 5 months of prototype design; created universal platform mobile app at 80% feature fidelity, generating 55K downloads within the first month, and averaging 30K new users each month. ▷ Pioneered new development team focused on performing customer concept validation while identifying early adopters of burgeoning programs; executed rapid prototyping, data science, and the Internet of Things ingenuities at the San Francisco Palace of Fine Arts, subsequently showcased through the Mike Rowe Works non-profit organization.

Dallas/Fort Worth Area

Built a Global team of technical resources tasked to train and enable the 20,000+ instructor community for Cisco Networking Academies. Led the two largest change management projects for global transformation of the program.

Singapore

Selected to direct global executive team in advancing sales, marketing, and pricing strategies of entire product portfolio. Accountable for strengthening all facets of technological product line sales while overseeing multi-million dollar budgets and complex business operations throughout Asia Pacific region. Served as Regional CTO representative for presentation on international industry forums, PR, and analyst communities. ▷ Achieved targeted objectives based on 20% annual sales growth, with a stretch goal to $5B by FY09. ▷ Realized regional quota for Advanced Technology sales objectives of $600M. ▷ Produced 80% YOY sales growth, attaining over 130% of $300M targeted sales proposal.

London, United Kingdom

Controlled all IP Communications business operations throughout Europe, Middle East, and Africa regions, leading team tasked with successful execution of product line overlay sales, channel development, product management, marketing and technical sales support strategies. Supported EMEA Service Provider clients in role as Network Call Routing Business Development Manager. ▷ Drove sales expansion from 40% to 70%, and elevated total bookings over $600M.▷ Attained sales targets of $120M annually while generating 20% growth each year.

Dallas/Fort Worth Area

Dallas, Tx