Leads the in-house Art team (comprised of illustrators and art coordinators), freelancers, and supplier partners, and is be responsible for ensuring that all illustrations, photographs, and artwork adhere to specifications; are 100% content-accurate; and are delivered on schedule.

Steered approach and consistency of people management and employee development within the Department. Supported Content Delivery team through transition to Agile workflow via training, communication, and mentoring. Worked directly with Human Resources to screen, interview, and recommend new hires to Content Delivery team. Managed new hire onboarding process, creating baseline and measurements for successful onboarding. Collaborated with Human Resources and team Directors to coach team members, assuring that all training and development opportunities were shared and well attended. Consulted with team Directors on capacity management. Researched and informed on people and team management best practices and kept team current on Corporate and Division updates through creation and distribution of bi-weekly team bulletins.

Responsible for team of Associate-level to Senior-level Project Managers with varying degrees of experience and skill sets in delivering print and digital content. Collaborated with Department head, Human Resources, and Lead Project Managers to ensure that team members were trained, coached, and given development opportunities and project assignments to meet professional and personal development needs as well as organizational and business needs. Advocated and participated in process improvement and positive change initiatives. Worked with Project Management team to enhance employee engagement and to impart and understand business goals.

Responsible for production, engineering, and on-schedule delivery of multiple complex, concurrent projects. Prepared and communicated reliable information about assigned print and digital projects to all departments and to outside vendors, including milestone and detailed project schedules, project scope, budget, product specifications, production processes, daily deliverable reports, and project status. Understood and managed the interdependencies of multiple projects, anticipating impact to other projects and overall production schedules.

Managed team to ensure accurate, on-time, and on-budget delivery of digital-first educational content. Collaborated with in-house editorial and technology teams and outside vendors to plan content production for diverse formats (text, animations, illustrations, photographs, audio, and PowerPoint). Supervised quality assurance processes to ensure accurate presentation of content through multiple delivery channels (online, print, mobile, and iPad). Scoped production portion of projects and planned production workflows to meet tight deadlines. Ensured consistent implementation of house style, as well as art and multimedia specifications. Partnered with technology team to trouble-shoot platform issues and resolve customer queries. Participated in production activities as needed and tracked progress of production processes.

Freelance image research, illustration and content conversion.

Hired, trained, and managed in-house art, design, and production team. Oversaw design, page layout, conversion, and output of two reference lists (over 60 multi-volume titles annually) across a variety of media (database, print, e-book, and XML, and HTML). Revised and maintained house design standards across all product lines. Planned departmental staff, freelance, and other resource needs based on forecasts. Prepared art, photo, design, layout, and print cost estimates and schedules. Supervised image rights management and product delivery – both mail and online.

Managed the design, art and quality control processes for all print and online projects. Planned departmental staff, freelance, and other resource needs based on forecasts. Prepared art/design cost estimates and production schedules for clients. Designed and produced direct mail and online promotional material for corporate sales staff including postcards, brochures, pamphlets and corporate gifts.

Administered $1.35M annual budget for text design, art editing and art rendering. Managed design, art editing and art rendering processes for all print text designs. Coordinated interior designs with cover design staff. Oversaw selection of all design, art editing, and art rendering freelancers and vendors. Approved cost estimates, issued purchase orders, and approved invoices. Researched and implemented new and emerging publishing technologies for design and art. Provided recommendations for improvements in desktop publishing capabilities and use of the division’s digital asset management system. Trained development and production groups in design, art editing, and art rendering processes.