Gary Rivers Email & Phone Number

North Carolina, United States

Greensboro, North Carolina, United States

Led Quality Management team and deployed resources to best achieve internal and external customer expectations, product development initiatives, supplier qualification and surveillance, manufacturing productivity, service-related requirements.• Directed a diverse team of 25-30 Quality Professionals ranging from Quality Engineering Technicians,Incoming and Outgoing Goods Inspectors, CMM Operators, QM System Administrators, and Apprentices.• Oversaw Internal Audit team to ensure Quality Management System (QMS), ISO, UL, Compliance.• Conducted and monitored Production Part Approval Process (PPAP) Contract Reviews and Series Production Releases for allbranded products.• Developed and trained applicable personnel on the creation of process Control Plans and Failure Mode Effectsand Analysis (PFMEAs).• Oversaw all Non-Conformance (NC), Product Defects Analysis, CAPA, 8D, Root Cause Investigations for allsupplier, internal, customer complaints or feedback.

Greensboro, North Carolina, United States

Directed pastoral care and oversight of the Clifton Road Campus ministry and respective Community Groups of Mercy Hill Church.

Managed Operational Quality and Systems of Manufactured and Refurbished Turbine Components.

Rural Hall, North Carolina, United States

Managed Supply Chain Quality and Systems of Manufactured Turbine Components.

Rural Hall, North Carolina, United States

* Facilitated quality initiatives by developing and maintaining measurement systems to monitor product and process capability to assure overall product quality and drive continuous improvement activity to achieve world class customer satisfaction and productivity.* Led/supported continuous improvement projects to drive performance to world class levels.* Utilized problem solving techniques Root Cause and Corrective Action (RCCA), 5 why’s, 8D’s, Cause and Effect Diagrams, etc.) to determine process improvement actions to prevent recurrence.* Applied statistical tools, (ex. Gage R&R) and implemented statistical process control on critical product and process attributes.* Coached and mentored operators, technicians, supervisors, and others in sustaining best practices in quality control.* Coordinated research and resolution of non-conformances and other issues.* Quarantined and oversaw disposition of non-compliant material and devise methods to assess cost and responsibility.

Rogersville, Tennessee, United States

Bachelor Of Science - Bs, Engineering Technology

Master Of Science (M.S.), Engineering Technology

Master Of Science (M.S.), Operations Management