Gary Rivers Email and Phone Number
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With over 25 years of experience in the pharmaceutical logistics industry, I have developed a deep understanding of the needs and challenges of pharma, biotech, clinical trials, life science and advanced therapy clients. Successfully managed and expanded the account of Biocair's largest global customer, GSK, across multiple business units and regions, delivering innovative and customized solutions for their complex and time-sensitive projects.As a Global Account Director at Biocair, I combine my operational expertise, analytical skills, and customer service excellence to build and maintain strong relationships with key stakeholders, ensure high customer satisfaction, and drive business growth. I have also led RFI, RFQ, and contract negotiations, as well as customer, supplier, and internal audits. Additionally, I have provided operations training across the US, both in person and virtually, and acted as a subject matter expert in dangerous goods, route optimization, and cold-chain packaging. I am passionate about enhancing the quality and efficiency of the pharmaceutical supply chain and contributing to the advancement of the life science sector.
Cullinan Therapeutics
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Senior Manager, Logistics OperationsCullinan Therapeutics Sep 2024 - PresentGreater Philadelphia
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Global Account DirectorBiocair Jun 2021 - Sep 2023Greater Philadelphia• Spearheaded strategic management for GlaxoSmithKline (GSK), Biocair’s largest global client. Implemented operational focus to expand business from core research and development, into manufacturing and commercial business units; provided year-on-year growth, exceeding company targets.• Cultivated and nurtured relationships with key stakeholders at over 20 sites globally; yielded elevated levels of customer satisfaction.• Guided and executed RFI, RFQ & contract negotiations• Implemented regular customer business reviews to ensure alignment and transparency in our partnerships. -
Operations Support ManagerBiocair Aug 2017 - May 2021Greater Philadelphia Area• Developed and led operations training across the US, both in person and virtually.• Managed customer complaints and Corrective and Preventive Actions (CAPA) from initiation through resolution.• Served as subject matter expert to clients and colleagues at all levels, on dangerous goods, route optimization, cold-chain logistics, customs import/export requirements.• Generated & updated procedures and work instructions, implementing best practice across offices & teams.• Hosted and managed Customer & Internal Audits, yielding optimal results with minimal findings. Led cross department collaboration with Quality, Operations, Transport, Procurement teams to address audit finding response and assign Corrective and Preventative Actions (CAPA).
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Specialty Courier Program ManagerPriority Solutions International Oct 2016 - Jun 2017Swedesboro, New Jersey• Oversaw Specialty Courier (pharma, cold chain) business for both internal Thermo Fisher and external customers.• Designed tailored solutions for customers to resolve unique logistical requirements.• Served as primary contact for customer complaints and deviations. Analyzed trends to improve overall customer offering.• Led recruitment, training, development and performance review of five team members, in two locations.
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Logistics ManagerBiocair Jun 2004 - Sep 2016Greater Philadelphia Area• Managed all operations and transport functions for Philadelphia Office covering PA, NJ, DE, and MD. Oversaw all import, export, overseas and domestic shipping activities, including scheduling and routing.• Collaborated with Head of Global Quality & Compliance to ensure compliance and quality management, including participation in internal and external audits. • Crafted pricing strategies for clients ranging from individual shipment to multi-country clinical trials; consistently achieved and exceeded profitability targets.• Consulted with Global Supplier Manager and Strategic Partnership Manager to lead supplier management of local and global air carriers, truckers & agents.• Facilitated recruitment, training, development and performance review of all PA based staff.
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Logistics SupervisorBiocair May 2001 - May 2004Cambridge, United Kingdom• Supervised 4-5 team members: oversaw all domestic and international logistics requirements for team specific clients.• Managed production of all shipping documents and tracking of shipments from collection to final delivery; ensured effective and timely communication with customers, carriers and agents.
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Logistics AssistantBiocair Apr 1997 - Apr 2001Cambridge, United Kingdom• Supervised 4-5 team members: oversaw all domestic and international logistics requirements for team specific clients.• Managed production of all shipping documents and tracking of shipments from collection to final delivery; ensured effective and timely communication with customers, carriers and agents.
Gary Rivers Skills
Gary Rivers Education Details
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Sandwell CollegePhotography
Frequently Asked Questions about Gary Rivers
What company does Gary Rivers work for?
Gary Rivers works for Cullinan Therapeutics
What is Gary Rivers's role at the current company?
Gary Rivers's current role is Pharma / Life Science / Healthcare logistics & supply chain professional. Ability to manage clients and deliver complex logistics solutions..
What is Gary Rivers's email address?
Gary Rivers's email address is ga****@****ons.com
What is Gary Rivers's direct phone number?
Gary Rivers's direct phone number is +185683*****
What schools did Gary Rivers attend?
Gary Rivers attended Sandwell College.
What skills is Gary Rivers known for?
Gary Rivers has skills like Logistics, International Logistics, Shipping, Logistics Management, Supply Chain Management, Operations Management, Air Freight, Freight Forwarding, Export, Supply Chain, Customs Regulations, Transportation Management.
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Gary Rivers
Director Of Operations At Northeast It Systems, Inc.Springfield, Massachusetts Metropolitan Area2gmail.com, northeastit.net1 (413) 7XXXXXXX
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2garyrivers.net, iheartmedia.com -
2turbocare.com, gdmissionsystems.com
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