Gary Palmer (Assoc Cipd) Email & Phone Number

London, United Kingdom

London, United Kingdom

• Worked in partnership with the Director and Managers in the Finance and Information Systems departments providing both operational and strategic HR advice, support and guidance. • Led and managed HR and corporate projects to support delivery of the business strategy.• Translated business requirements into HR practices to deliver solutions aligned to business strategy.• Managed HR systems, generated and produced key HR metric reports and monitored processes to ensure maximum benefit was gained from HR systems.Key Achievements:• Developed and implemented new processes, policy and pro-active measures to reduce absence. This resulted in a 30% reduction in absence during 1 year, and a cost saving of £40,000.• Coached managers and key stakeholders through department restructures to deliver the most cost effective solutions to meet internal requirements. This resulted in more effective department structures, reduced headcount costs and improved management of resources.• Cultivated new networks to develop focused recruitment campaigns for specific roles, resulting in attracting more qualified candidates and a reduction in recruitment costs of £50,000 during 1 year.• Managed several sensitive employee relations issues, by applying HR best practice and experience which reduced risks and ultimately costly outcomes.• Negotiated new contracts with suppliers which reduced recruitment costs by 18%.• Assisted in the development and delivery of the performance and reward strategy, successfully engaging and motivating the teams to achieve its objectives.

London, United Kingdom

• Managed a variety of HR projects through the full lifecycle using PRINCE2 methodology. • Developed and defined system requirements, project charters, proposals, business cases, objectives, scope, costs, timeframes, communication and implementation plans.• Analysed, mapped and documented HR processes using Visio.• Managed and led the project team and worked closely with key business stakeholders.Key achievements• Project managed and successfully implemented a replacement HR Information system (Cascade). The new system was implemented on time and 10% under budget, saving £15,000 in costs.• Identified and implemented an applicant tracking system which provided an all-inclusive solution to manage recruitment campaigns. This resulted in improved productivity and a reduction in time-consuming activities for the recruitment team.• Implemented a web based self-service system that allowed managers and employees to perform certain transactions without HR intervention. This reduced HR time and resource spent on processing activities and allowed HR to focus on value adding operational matters. • Developed and delivered training in new HR systems and corporate initiatives to the HR team and the wider business.

London, United Kingdom

• Super user of the HR Information System, acting as internal consultant; to develop and improve HR processes and ensure maximum benefit was gained from HR systems.• Managed system testing, configuration, system releases, improvements, upgrades, data cleansing and data migration.• Led the development and delivery of training and expertise in the use of the HR Information System.• Generated key HR metrics and produced cyclical and ad hoc reports.Key achievements• Managed and implemented a new HR Information System (Snowdrop). This resulted in improved management of HR administration and reporting.• Developed and improved HR and management reporting processes that resulted in efficient delivery of timely and accurate reports for the HR team and the wider business.• Analysed and streamlined payroll administration processes that resulted in significant time saving in HR resource.

London, United Kingdom

• Provided professional, advice guidance and support to line managers and employees across all areas of the business.

London, United Kingdom

• Administered training and development support to line managers and employees across all areas of the business.

London, United Kingdom

Provided advisory support to managers and employees across all areas of the business.

London, United Kingdom

• Administered a wide range of HR business support.

London, United Kingdom

• Provided file management services across the business.

Colchester, United Kingdom

• Provided customer service support dealing with complaints, queries and requests for information.