Gary Epstein Email & Phone Number

Oaks, Pennsylvania, United States

Greater Philadelphia Area

• Engagement and project manager for Adobe Enterprise Manager (AEM) implementation for a fortune 100 client in the manufacturing space.
• Provide leadership and management for collaborative team including on-shore, off-shore, and on-site team of architects, developers, and analysts.
• Implemented dynamic reporting process for use by project management and program office to track daily progress and overall trend.
• Responsible for on-going client relationship management at the vice president and director-level along with the delivery executive team.
• Established a process to manage prioritization and triage for defects in preparation for go-live for public website.
• Facilitate relationships with telematics data providers to support new and existing integrations with major truck leasing and rental company.

Newtown Square, PA

• Facilitated process improvement workshop to streamline testing processes and issue resolution.
• Established RACI matrix for new client implementations.
• Created work breakdown structure for new client implementations.
• Oversaw quality assurance activities for delivery of reporting metrics for hospital clients.

• Directed development and maintenance of dashboard using SQL and Excel PowerPivot.
• Responsible for monitoring and reporting of monthly product performance and projections.
• Oversaw development of forecasting model to predict performance and growth in SQL/Excel.
• Managed team of 6 data analysts to identify trends in healthcare claims for payment integrity and possible waste and abuse.
• Support sales effort by leading analysis of healthcare claim datasets for potential waste and abuse.
• Coordinated analysis and data management for post-payment audit for large commercial payer.

Exton, PA

• Project management and process improvement for internal business clients in North America and India.
• Analyze operational metrics and quality assurance results for work-transfer project.
• Performed organizational analysis of transaction volume to identify work-sharing opportunities which improved operational efficiency of insurance processing teams, reducing total headcount need by 4 FTE.

Harrisburg, Pennsylvania Area

• Scrum master for risk analytics application.
• Coordinated development priorities with external vendors.

Newtown Square, PA

• Oversaw timely and accurate analysis and delivery of 500-750 client analytic presentations per year.
• Responsible for resource planning for efficient and timely delivery of analyses to hospital clients.
• Product owner in Agile/Scrum development environment.
• Facilitated workshops with expert physicians, account management, and client data analysts.
• Oversaw requirements, testing, and issue tracking of reports built in SSRS for automated delivery.
• Directed development of 5 industry benchmarks and KPIs for Medicare compliance.

• Assisted CEO in sales and marketing opportunities.
• Managed team of 4 account managers, responsible delivery of digital marketing and branding.
• Developed relationships with clients in various industries including insurance and pharmaceuticals.

• Using the Agile/Scrum methodology as product owner, managed product backlog and release planning.
• Conducted Scrum ceremonies including product estimating sessions, sprint kick-offs and reviews.
• Implemented product roadmap process to improve deliverables, balancing cost and market value.
• As product owner, managed product backlog and implemented backlog prioritization process.
• Oversaw 400% growth of clinical intelligence rules to identify at-risk patients.
• Coordinated product requirements as part of NCQA certification of 8 treatment opportunity measures.

• Following the Agile/Scrum framework prioritized and wrote acceptance criteria
• Defined reports for population health management by consulting with subject matter expert.
• Lead in the integration of Medical Episode Grouper (MEG) and Verisk predictive models.
• Conducted product education for employees and new clients.
• Analyzed and defined product enhancements for clinical intelligence business rules.

• Business analysis and project management for expert-speaker management application for a pharmaceutical client.

• Perform requirements gathering and project management for lending and compliance applications.

• Project manager and business analyst for clients in the financial and life sciences industries.
• Engagement manager and project management of 3 custom analytics and reporting applications using waterfall methodology
• Performed business and technical research for proposals and industry best-practices.

• Provide business analysis consulting to Fortune 500 clients.

Mba

Activities and Societies: Beta Gamma Sigma

Bsba, Finance

Activities and Societies: Alpha Sigma PhiMinor, MIS