Gary Shaw Email & Phone Number

Dublin, County Dublin, Ireland

Leading a team of talented Account Executives supporting our corporate UK business

County Dublin, Ireland

My role at Microsoft is to connect customers to the resource they need, as they need it. With cloud to the front of every businesses mind, I work to help companies on their journey to the cloud, whatever form that might take.Empowering business to achieve more.

Dublin

Inside Product Specialist responsible for designing and selling Dell enterprise solutions and services to UK & Ireland. Training account managers around enterprise solutions and providing complex technical solution design as a enterprise product specialist. Responsible for the Detection, Scoping & Closing of all Enterprise Pipeline for a team of Inside Sales Reps.•Leading technical and commercial enterprise solution conversations.•Projects including X86 server, networking, storage… Show more Inside Product Specialist responsible for designing and selling Dell enterprise solutions and services to UK & Ireland. Training account managers around enterprise solutions and providing complex technical solution design as a enterprise product specialist. Responsible for the Detection, Scoping & Closing of all Enterprise Pipeline for a team of Inside Sales Reps.•Leading technical and commercial enterprise solution conversations.•Projects including X86 server, networking, storage, cloud, HPC, Microsoft, VMware and Linux.•Communicate and work closely with Senior Sales Management and full virtual team to ensure complete customer satisfaction.•Strong project management, communication and presentation skills.•Relationship building at CXO level.•Build relationships with customer’s top technical leads and open multi-domain IT conversations •Reviewing data collection tools and demonstrating technical solutions internal/external.•Develop technical proposals; support demos and meetings when cross-domain coordination is needed. Show less

On contract to Lifestyle Sports providing full IT coverage of network- Managing daily backup routine- Looking after POS systems across more than 60 stores in Ireland- IT lead on iPad roll out to 30 stores- Automating IT processes where possible- MS Exchange management- Active Directory management- Day to day upkeep for Brand Centre users

Dublin

- Here at CWSI, we are experts in mobility solutions. Not only are we engaging customers in the area of MDM, but we are helping with the issue of securing all data on smart devices.Whether implementing a BYOD policy, or issuing company devices, the security threats posed, create many headaches for IT departmentsWe have vast experience in this area, and provide solutions to mitigate risk. We believe Mobile Iron to be at the forefront of this industry.We are also partnered with… Show more - Here at CWSI, we are experts in mobility solutions. Not only are we engaging customers in the area of MDM, but we are helping with the issue of securing all data on smart devices.Whether implementing a BYOD policy, or issuing company devices, the security threats posed, create many headaches for IT departmentsWe have vast experience in this area, and provide solutions to mitigate risk. We believe Mobile Iron to be at the forefront of this industry.We are also partnered with Wandera, which is a data optimisation application for iOS and Samsung Android.Wandera is guaranteed to reduce data roaming charges and save you money. It sits over the top of any network so will work anywhere you have a 3G/4G signal. Show less

iCase Phone Accessories offers a range of innovative and stylish products for Smart Phone and Tablet devices. iCase, a business founded in Dublin in 2011, aims to become a leader in the tech accessories market in Ireland and the UK, through a focus on innovative products and quality customer service. iCase was founded by young entrepreneurs John Roche and Gary Shaw after purchasing products from the UltraCase iPhone range. Our satisfaction and belief in the product gave us such confidence that… Show more iCase Phone Accessories offers a range of innovative and stylish products for Smart Phone and Tablet devices. iCase, a business founded in Dublin in 2011, aims to become a leader in the tech accessories market in Ireland and the UK, through a focus on innovative products and quality customer service. iCase was founded by young entrepreneurs John Roche and Gary Shaw after purchasing products from the UltraCase iPhone range. Our satisfaction and belief in the product gave us such confidence that we wanted to bring the phone accessories to Irish shores. Our firm belief that Irish consumers want to buy from Irish businesses was the cornerstone for starting this business. We too believe strongly in consumer value for money, and customer satisfaction. Show less

Sydney, Australia

- Providing 1st, 2nd and 3rd level technical support for user's at Norton Rose - Being part of a small team has given me large exposure to a variety of problems - Our team, consisting of 6 service desk analysts, covers 5 offices across Australia consisting of roughly 1,500 users - Integral part of the team assisting with the Sydney rollout of windows 7 ( 500 users )

Sydney, Australia

- Providing first level technical support for user's at Freehills- Root causing issue's ranging from Microsoft to internal applications- Managing an incident line of roughly 100 incidents per day- Providing top level customer support to ensure user's understand what's happening- Managing expectation levels- Assisting with our IT knowledge database- Teaching user's various processes to help reduce calls into our team

● Responsible for both developing relationships with accounts in acquisition space, but also developing existing accounts● Becoming a trusted advisor of customers● Uncovering opportunities within account base● Managing pipeline, forecasting , future potential● Working toward a target● Handling all queries throughout the sales cycle● Management of all quoting aspects● Completing various sales campaigns● Delivering the best possible customer experience