Gary O'Neal Email & Phone Number

Richardson, Texas, United States

Texas, United States

Customer Service,Inbound Calls

Garland, Texas

Listening to customer's on what puts them in the market for a vehicle, asking questions what features are important and asking about monthly budget and down payment Running financing for customer's to see what there qualifications will be and what documentation is needed Listening to customer's needs and showing empathy to there situationFamiliar with Salesforce

Dallas/Fort Worth Area

Opened new accounts as a means of adding new clients. Recorded and maintained all customer information and preferences. Developed product knowledge by learning the merchandise features. Explained product features and benefits, as well as technical specifications. Superb organizational, motivational, management and time management skills. Responsible for providing excellent customer service by offering ideas on the selection of clothing and accessories.Perform responsibilities of cleaning the store to make it appear in an appealing and presentable manner.

Dallas

Extensive experience with photo processes, 300mm Fab,2008-12 Performed qualifications on photolithography machines, ensured machines were operational and escalated issues with machinery to engineering department. Managed reticles for loading on machines based on product runs, charts and specifications. Wet processes, 200mm Fab,2001-07 - Acquired expertise in all processes of wet area as well as operated front end and back end of line hoods and line tools such as metal and copper wet scrubbers, and metal, non-metal and copper processes. Trained new employees in areas according to production demands and business needs, including providing training on workplace safety, safe equipment operations and assessing new employees' skills for certifying competencies.

Semiconductor Manufacturing Technology

Certificate, Electronics Certificate