Lead UK retail and distribution business. Part of Harry Developpment SAS group comprising Ceradel (France), Colpaert (Belgium), De Hazelaar (Netherlands), and Potterycrafts (UK). I am responsible for all commercial, customer, operational, retail, financial, and HR aspects of the business.We want to be a Potter and Sculptor’s favourite place to shop and everything we do is directed at achieving that ambition. In order to that, we have to make the organisation a place people are proud to work for and at. We operate with two retail fascias: Potterycrafts and Tiranti. In 2024 we will re-platform our website and beyond that we will open more stores - having re-opened the one at our head office in April 2023.

Lead relationships with AO's Mobile Network Operator (MNO) partners, negotiating commercial terms, contracts, and managing network tariff and proposition customer offering. Support operational functions who have relationships with our MNOs e.g. Credit & Risk, Marketing.

The Gap Partnership is a global negotiation consultancy working with over 500 blue chip organisations, in 13 different languages from offices around the world. Founded in 1997, it specialises exclusively in negotiation. Through unique consulting proposition and development programmes, it creates the world’s best negotiators and enables organisations to deliver highly successful outcomes in their commercial negotiations.

Responsible for leading Hardware, Software, and Accessories trading teams across Console and PC Gaming. Accountable for volume, revenue, gross margin and leading team of 15 (Buyers and Assistant Buyers)

Lead the buying teams for Computing, Tablet, Mobile Phone, Gaming, Imaging, and Accessories. Accountable for sales, gross margin, supplier relationships and income, range selection, pricing, and promotional activity.

Lead team responsible for identifying, developing, and bringing to market new product and service categories for our customers who shop via the Very.co.uk and Littlewoods brands. New categories cover Mobile Telecoms, Digital Content (software, gaming), Partnerships, & Services. Led key strategic transformation change programmes for the organisation on Sourcing of Own Brand products which covered both organisational, cultural, and process.Managed key business project on retail pricing implementing new processes, systems, and roles which resulted in multi-million profit improvements on sales, clearance, and core ranges.

Lead team (5, with 3 Category Managers as Direct Reports) responsible for commercial management of Dixons’ Content and Software categories. Software category and team was added to responsibility in March 2012 as my role was expanded. Responsible for category revenue and gross margin (trading margin and supplier income), range, pricing, trading promotional and marketing calendar, and supplier relationships.

Developing & delivering new business models in digital markets that Dixons could enter to generate new or increased revenues streams, aswell as protecting existing revenue streams through implementing new delivery methods (e.g. pre-installed PC software) and jointly leading the team that launched Knowhow Movies - a video on demand (VoD) service.

Responsible for commercial management of category which included trialling the running of a full in-store mobile phone shop to determine if Dixons would roll out this format across its estate. This resulted in recommendations to the board to enter a partnership with a mobile specialist. My role then moved to securing that deal and managing the roll out of these new shop-in-shops across our store estate.

Responsible for purchasing budget for mobile phones from Nokia, LG, Samsung etc. Decided range, volume forecasts, negotiated cost price and manufactures, & worked across group on new launches & technologies

Management of full marketing mix for Washing Machine and Cooking categories for the UK market. Responsible for range selection, pricing, profitability, marketing communications, and distribution of product in retailers such as Dixons & B&Q.

Led team responsible for determining customers' (Electrical Retailers) demand requirements (to individual product level) & working with factory teams across the globe to ensure we supplied stock to meet these demands, whilst minimising our stockholding & costs.

Responsible for sales and margin performance, range selection and product development, pricing, retail distribution and promotional activity in UK market

Responsible for provision of marketing analysis and insight to guide business and product category strategy development and decisions. Support and present at business reviews with key Retail Accounts

Analyse consumer markets to identify suitability for Air Miles scheme and then identify best organisations to partner with. Prepare and partake in pitch presentations with Partnerships team

Market analysis & marketing support to sales team (exhibitions, advertising, PR etc.)