Gary Hogben Email & Phone Number

California, United States

Newark, California, Us

Newark, California, Us

Newark, California, Us

Reduce downtime of Powertrain Durability vehicles to minimum by expediting repairs and being prepared with parts and processes in advance of issues coming to light. Clean, organize, and maintain shop appearance for safety and visitors.Helped organize shop and create additional workspaces for visiting test teams. Helped organize and maintain shop supplies and tire inventory using Excel spreadsheets.Cataloged and created inventory sheet for all calibrated shop tools and equipment to be sent out for annual calibration maintenance.Cataloged and inventoried toolbox for visiting teams to use in shop.Aid visiting test teams on an as needed basis for both technician and driver roles, on and off property from proving grounds. Aid teams at headquarters in Newark, CA with technician and driving assistance as needed.

San Francisco, California, Us

Oversee maintenance and service to fleet of 230+ autonomous electric robotaxi vehicles.Ensured that programs and processes are developed, assessed, communicated, and administered in compliance with Cruise’s policies and objectives.Accountable for effectively managing all Phoenix Service Operations during Swing Shift.Collaborate with Commercial Operations, Inventory Management, Maintenance Planning, Engineering, and other Service Operation location teams.Work in partnership with cross functional teams regularly on implementing and continuously improving fleet service operations.Coordinated with Operations Manager, Contingent Workforce Manager, and Day Shift Lead cohort in expanding Service Operations Team, performance management, and overall employee development planning.Collaborated in developing a new vehicle bring up process that was ultimately used company wide, taking place of an older process.With Technician support, optimized service output to the best fleet up numbers of any shift at Phoenix location.

San Francisco, California, Us

Worked with Technicians, Engineers, and Operations persons to evaluate and understand work priorities and availability during daily hand-off sessions.Completed necessary mechanical, software, and hardware updates and repairs, as quickly and efficiently as possible, to reduce fleet down time as much as possible.Maintained detailed records of all work performed.Delegated and distributed work to Technician team.Aided Technicians in completing diagnostic evaluations before repairs were completed.Compiled a Bolt Torque Master Workbook for scheduled maintenance using General Motors Service Manual for fastener specifications and picture locations.Collaborate with Service and Driver’s Operations to find efficient solutions to distributing and returning vehicles for repairs, and creating better open communication between Technicians and Driver Leads.

Mountain View, Ca, Us

Vehicle Support Manager for R&D Technicians and Test Specialists at Las Vegas, NV and Mountain View, CA locations.Compiled Bolt Torque Master Workbook for Vehicle Test and Manufacturing Teams to use for new vehicle using translated documents for fastener specifications and picture locations. Collaborated with Vehicle Test technicians to find better solutions for completing alignments on test vehicles. In the end we went to a different style head for the vehicles, and procured an alignment rack with the help of the Vehicle Fleet Team. Worked jointly with the Vehicle Test technicians and Site Manager to obtain parts storage and tagging solutions for new and used test vehicle parts. Worked jointly with Manager to create new employment performance metrics for Vehicle Test Support Team. Created Milestone Test Vehicle Inspection Checklists for Test Engineers to use with their test plans so the Technicians and Test Specialists would know what to expect at each Milestone Inspection on their test vehicles. Worked with Technicians to procure new tools and toolboxes to increase their efficiency, keep better track of tool inventory, and increase their test inspection data collection.

Irvine, Ca, Us

Coordinate with Technicians, Engineers, and Program Managers to deliver durability data and tests to test engineers within expected timelines. Continuous improvement through implementation and development of efficient and effective test plans and procedures with other Technicians and Engineers. Serve as Technician point of contact at remote location. Supervise and direct daily activities of technicians and vehicle workshop with Engineers, ensuring standards are met and parts are current and stocked. Pack and ship removed parts from test vehicles to internal and external test facilities for further analysis. Inspect and maintain test vehicles. Complete major inspections and test measurements for test vehicles. Install and maintain basic instrumentation to test vehicles. Aid in teardown of vehicles at end of durability testing, taking measurements, documenting issues with photographic and video evidence, cataloging, and organizing parts in storage containers so they can be accessed at a later date.

San Francisco, Ca, Us

Collect passengers using smartphone app from various locations in the greater Phoenix area and drive them to the destination of their choice. Engage customers in conversation to make them feel safe and comfortable during each ride. Use navigation on smartphone, placing phone in plain view to show time and destination so customer can clearly see where we are going. Make sure vehicle is clean, properly maintained, and never too low on fuel as to cause passenger anxiety.

San Francisco, California, Us

Collect passengers using smartphone app from various locations in the greater Phoenix area and drive them to the destination of their choice. Engage customers in conversation to make them feel safe and comfortable during each ride. Make sure vehicle is clean and never too low on fuel as to cause passenger anxiety. Use navigation on smartphone, and place phone in plain view to show time and destination so customer can clearly see where we are going.Ended with a 4.9 out of 5 star driver rating average.

Yokohama-Shi, Kanagawa, Jp

Work with engineers to complete durability and reliability testing of current, and future, Nissan and Infinity cars and trucks. Complete comprehensive inspections and measurements throughout each vehicle's testing period. Install data collection and test equipment on to vehicles and verify equipment is operating properly and collecting data correctly before vehicles go out for testing. Review data with engineers and collaborate to root cause concerns found during testing. Install countermeasure parts on test vehicles and verify their durability and reliability.Train with colleagues to learn new durability and reliability tests in order to expand testing knowledge. Part of team that has successfully integrated Nissan’s first autonomous driving system into test vehicles. Use of the driving robot has successfully shown much more accurate test results and less physical fatigue to drivers completing rigorous driving patterns. Was sent to Japan to aid durability team there in integrating their autonomous driving system for vehicle testing purposes.

Troy, Michigan, Us

Contract Durability Technician with Kelly Services for Nissan Technical Center in Stanfield, AZ.Work with engineers to complete durability and reliability testing of current, and future, Nissan and Infinity cars and trucks.Complete comprehensive inspections and measurements throughout each vehicle's testing period.Install data collection and test equipment on to vehicles and verify equipment is operating properly and collecting data correctly before vehicles go out for testing.Review data with engineers and collaborate to root cause concerns found during testing.Install countermeasure parts on test vehicles and verify their durability and reliability.Removed and replaced parts from vehicles purchased for deterioration study, and carefully packed and shipped these parts to design engineers to help improve parts quality.Part of team that successfully integrated a new environmental durability test and procedures from Japan to North American Test Center in Arizona. Testing that is now an integral part of each new Nissan vehicle's development process for the North American Market.March 2018: Received Bronze Manager Award for aiding in transferring newly developed DUET environmental test from Nissan test location in Japan to Arizona. Quickly and completely learned the operation methods and calibration of the environmental chamber. Was able to rapidly ramp-up operations to test 5 vehicles simultaneously in a chamber designed for 2 vehicles at a time.November 2018: Received Bronze Managers Award for executing reliability confirmation testing and the newly-developed DUET test pattern, and went through great efforts with Design Engineering Teams to find solutions for each concern before design note cutoff.

Weekend trackside service as needed for podium finishing race cars at Competent Motorsports / Porsche Trophy West Series, National Auto Sport Association, ProAutoSports Racing, ASA Racing, SouthWest Rallycup Series, and California Rally Series events. A typical race includes loading customer cars, equipment, and spares into car haulers. Driving car haulers to race site. Remove cars, set up pit area with tents and equipment. Reprep all cars before races, assist driver's with any special requests and help them in and out of their cars. At the end of the day, put cars and equipment back in trailers and repeat next day. Work as Crew Chief at some events, pit crew technician at others, depending on size of event, etc. Cars included BMW M3s, Porsche GT3RSs, 996, and 997 Cup Cars, Mini Coopers, Audi S4, and Subaru WRX STis.2005 - 2019: Pit Crew Technician / Crew Chief per event, as needed2009: Crew Chief, full-time employee.

Chandler, Az, Us

2015: Year to Date “Fixed Right First Time” score of 97.22% is above national average of 96.90%. Scored 100% in 10 out of 12 months.2014: Audi Twin Cup Challenge winner: #2 in Desert Area, #12 in Audi Western Region, #34 in Nation.12/2014 - 12/2013 YTD CSI score of 972.07, Service Quality score of 962.23.Aug. 2013: Audi Kb: Creating Audi Fans winner: Dealer and Western Region for Tenet #5: "Weaving attention into the details."​ Jan. 2013: Audi Technician Honor Roll: Rocky Mountain Region, Pacific Southwest Area.2013 - 2011: Audi Technician Dean's List: Western Region, Pacific Southwest Area.2013: Assisted dealership in being named 1 of 61 dealers to receive an Audi Magna Society Award. Back to back titles.2012: Part of service team to win Top Service Award for Audi Chandler, 1 of 17 dealers in Nation.2012: Assisted dealership in being named 1 of 114 dealers to receive an Audi Magna Society Award. First time in 4 years for Audi Chandler to achieve title.

Phoenix, Az, Us

2009: Part of service team to achieve Top Service Award for Volkswagen North Scottsdale.

Tempe, Az, Us

Diagnosis and repairs of European cars and trucks. Inspected and prepped vehicles for sale. Used factory and aftermarket scan tools to aid in diagnosis of vehicles and ALLDATA for repair and service guides.

Phoenix, Az, Us

2009: Assisted dealership in being named 1 of 58 dealers to receive an Audi Magna Society Award. Back to back award winner. 2008: Audi Twin Cup Challenge: 2nd of 4 Rounds winner. Missed Round 3 by 1 CSI point.2007: Audi Twin Cup Challenge: 2nd of 4 Rounds winner. Missed Round 3 by 3 question points.2005 - 2003: Earned Audi Master Guild Certification.

Apprenticed under Journeyman technician after graduating from Audi Academy and Universal Technical Institute. Learned how to diagnosis and repair common problems using data from online repair manual, scan tool, and visual and aural sources. Completed PDI's (Perfect Delivery Inspections) for new vehicles. Procured part pricing and estimates and provided those along with diagnosis details to service advisor for customers to approve repairs. Documented repairs in a timely manner for warranty and customer claims.

Washed vehicles in service, loaners, and for sales. Shuttled vehicles between service lot and service drive for customer delivery. Shuttled new and used cars between off site lot and sales lot. Locked all vehicles each night and made sure all keys accounted for in service and in sales.

Atlanta, Ga, Us

Began as Shipping and Receiving Clerk, stocking shipments and maintaining back room inventory and cleanliness. Moved to sales floor after manager noticed good rapport with customers and knowledge in art supplies. Was promoted to Sales Lead, and then Assistant Manager. Opened and closed store, maintained inventory, and assisted customers with their questions and purchases. Was top seller in company of premium easels. Remodeled store with input from employees and manager, reconfigured inventory to better match the needs of our customers, and made store second most profitable in nine store chain after flagship store despite having second smallest retail space of any store in the chain. In Tempe, Arizona, ran day-to-day operations of another location, inventorying all floor and back room stock, in between assisting customers, after store and location was sold, during its transition to new owners.

Compiled research material from government and private sector sources for proposed rail routes in Las Vegas, NV and Carson City and Reno, NV areas for private contractor. Presented documents and data to Board of Directors at monthly meetings.

Manufactured 200mm and 300mm polishing tools for semiconductor wafers for customers such as Intel and Texas Instruments. Working in a clean room, installed electrical wiring, apparatuses, plumbing and hoses, pumps, etc. on to tool frame. In correlation with second shift, interpreted and utilized engineering drawings for assembling each tool to meet each customer's individual needs, and maintain quality control throughout build process. Wheeled tools over to testing side when completed and verified with testing all parts in proper working order.

Assisted lead designer in typesetting duties for offset lithograph printing, engraving, and embossing for letterheads and business cards for financial institutions and law firms, among others. Separated customer supplied artwork in computer using Adobe Illustrator, Adobe Photoshop, and Quark Xpress. Then printed films out for processing by stripper. Manually separated customer supplied artwork using overhead camera and processed film in darkroom.1997 - Created letterhead, business cards, and envelopes for Arizona ABC affiliate Channel 15.

Developed corporate identities for small corporations and businesses. Located marketing and advertising opportunities for same. Volunteered services with local and regional chapters of National Model Railroad Association for event planning, marketing and advertising at local and regional retailers and in trade publications.

Walnut, Ca, Us

Under lead designer's supervision created labels for computer hardware such as networking servers, laser printers, and networking cards. Also made labels for automotive parts, and safety labels for power plants and refineries. Using engineering drawings as guides, completed artwork was printed on to films, touched up, and then transferred films to next station where they were used to make screens for screen printing final products. When customers supplied artwork, I scanned images into a computer and separated them into four color process using Adobe Illustrator or Quark Xpress. Or I used an overhead camera and separated artwork manually.

No Degree, Sustainable Urban Dynamics, Minor In Urban Planning

Audi Certified Technician, Policy And Procedures For Diagnosing And Repairing Audi Vehicles

Associates Of Occupational Studies, Automotive Technology

No Degree, Graphic Design

No Degree - Transferred To Asu, Graphic Design Major

General Education, Emphasis On Fine And Graphic Arts