Gary Jop Email & Phone Number

Lexington, MA

• Managing maintenance/support contracts renewals for multiple vendors and manufacturers (EMC, Veritas, HP, IBM, NetApp, F5, Juniper, Cisco, Infinidat, Nutanix, Rubrik, Pure Storage et. Al). Primary focus on attainment.
• Maintaining a closure rate of 90% on service maintenance renewals.
• Driving renewal maintenance business with multiple manufacturers.
• Enhancing lead generation and establishing resources to resolve complex customer contact issues.
• Developed Contracts and Asset Management department, creating workflows, establishing timelines for renewal success, and self-managing the process and success of the new position.

• Create quotes and BOMs for sales reps. Maintain product maintenance database and quote renewals Juniper, NetApp, F5, Cisco, RedHat, 3PAR, BlueCoat, Brocade, Commvault, Enterasys, Infoblox, Oracle, Riverbed, RSA.
• Increased existing proposals by indentifying revenue growth opportunities.
• Drove completion of all pending proposal for Strategic Accounts as assigned.
• Maximized company gross profit submitting associated opportunity registrations.

Managed maintenance/support contracts renewals for multiple vendor/manufacturers (Sun, Juniper, NetApp, F5, Cisco, RedHat, 3PAR, BlueCoat, Brocade, Commvault, Enterasys, Infoblox, Oracle, Riverbed, RSA, Symantec, TrendMicro, Varonis & VMWare.). Primary focus on attainment of quarterly booking, and revenue. Optimize client relationships with delivery of.

Created quotes for customers for servers, desktops, laptops, switches (HP, IBM, Dell, Cisco) and peripheral equipment. Maintained the renewal database and quoted all customer renewal quotes for HP, IBM, F5, Juniper, Cisco, Red Hat, etc.Served as Accounts receivable contacting customers overdue on invoices.