As the Property Management and Leasing Professional, I manage properties, clients, and tenants to boost tenant occupancies, reduce turnover and achieve organizational goals.With 20+ years of leasing and real estate experience, I steered property leasing, management, and operations of 200+ unit sites for Hong Kong’s largest real estate company. Additionally, I am fluent in English, Cantonese, and basic Mandarin.RECENT ACHIEVEMENTS:• Obtained CMRAO General License as Ontario Licensed Condominium Manager (OLCM), with expertise in managing high-rise, townhouse, commercial, industrial condos, and commercial plazas in Ontario.• Spearheaded HK$250M+ (CA$41M+) worth of annual revenue and a 582 unit asset portfolio with a 16-member team of sales, accounting, and customer service professionals. • Intellectualized and implemented leasing and pricing strategies for luxurious, boutique, budget to resort-style serviced apartments. • Reviewed customer needs, conducted market research, evaluated competitor strategies, articulated leasing budgets, forecasted profit, loss projections, and CAPEX planning figures.I understand the value of collaborative team efforts and excel at establishing mutually beneficial partnerships with internal and external stakeholders, including cross-functional teams of sales and marketing.I develop and inspire high-performing property management teams to create and deliver successful organizational outcomes by combining focused emotional intelligence and an engaging leadership style. MY AREAS OF EXPERTISE:Residential Real Estate, Property Management, Condominium Management, Resident Relations, Residential Leasing, Property Management Systems, Contract Negotiation, Lease Negotiations, Sales Management, Sales Pipeline Management, Vendor Management, Vendor Partnerships, Data-driven Marketing, Real Estate, Commercial Real Estate, Industrial Real Estate, Work Orders, Rental Management, Tenant Relations, Stakeholder Management, Microsoft Office, New Client Acquisitions, Lease Administration, Operational Compliance, Budget Management, Resource Allocation, Liaison, Tenant Coordination, Real Estate Law, Property Claims, Property Damage, Inspections, Renovation, Account Management, Sales Management, Key Accounts Development, Landlord/Tenant Matters, Tenant Retention, Lettings, Commercial Lettings, Facility Management, Building Maintenance, Real Estate Trends, Space Planning, P&L Management, New Business Opportunities, Workflow Optimization, Revenue & Profit Growth, Competitor Intelligence, Marketing Campaign Strategies