Gary Macpherson Email & Phone Number

Gary Macpherson is a Partnership Director at Shared Services Connected LTD. He possess expertise in outsourcing, service delivery, change management, vendor management, account management and 20 more skills. Colleagues describe him as "In all my time in business I can state that Gary is one of the best leaders I have come across. He has a natural strategic perspective and equally importantly the skill to translate that into immediate operational action to the highest standard. In our time together he has constantly demonstrated his ability to lead large, complex projects, programs, contracts, functions at a local and global level. He has a gift for communicating complex concepts to a broad spectrum of audience. Gary has always set clear actions to achieve strategic and tactical goals, most impressively with the tools to manage and measure the success of these actions in tracking toward achievement of objectives. Whilst working together at Konica Minolta Gary created the Service Delivery Management function from scratch; designed to deliver professional services to our top tier accounts. His vision to create and deploy this was focused, detailed and has proven to be a real game changer for Konica Minolta in account capture and retention of business in a difficult market. In addition, Gary’s key skills in people management and understanding staff motivation for success set him aside from others. " and "I first started working with Gary in 2017. It became immediately clear to me that his understanding and thinking of what you needed to be successful in the managed services industry was several years ahead of the market. It is also clear, that he is a real leader, both in terms of his ability to get things done in a complex corporate environment and in building a first class team. It was evident speaking to customers that they were highly regarded and gave great service to their customers. Working with Gary we build a six figure recurring revenue business with over 100 clients in less than 12 months – a real testament to his abilities. He is regarded by our whole company with the highest regard."

Listed skills include Outsourcing, Service Delivery, Change Management, Vendor Management, and 21 others.

• 

  Partnership Director

  Shared Services Connected Ltd

  United Kingdom