Gary Moyes Email & Phone Number

American Fork, Utah

Developed and implemented a quality assurance monitoring and coaching program for a 100+ seat inbound call center. Program included the evaluation of individual performances, analyzed strengths and/or weaknesses and developed individual and group training programs to improve performance metrics and customer satisfaction.

Provo, Utah Area

Performed various roles for cutting edge portable power and GPS tracking start up. Worked with team members in creating brand awareness campaigns through social media, influencer marketing and trade shows. Was responsible for day-to-day ecommerce and retail fulfillment operations and also oversaw customer service campaigns. Started and led government.

Provo, Utah Area

Developed entire marketing program for a growing B2B SaaS start up. Responsible for digital marketing and website development, managing online presence, inbound/outbound marketing and email marketing campaigns to create brand awareness and lead generation.

Lehi, UT

• Served as product manager over the build, launch, maintenance and marketing of three nationwide entertainment ticketing websites. Oversaw design and development teams for conversion optimization and continual website.
• Led a team that built a website into the third largest ticket broker in the Las Vegas market within a year and a half by focusing on the user experience and relationship building/management with entertainment vendors..
• Doubled conversion rate on website by engaging directly with consumers and identifying user issue’s with site. Worked with team and customers in researching, creating and testing a more user-friendly checkout.
• Consulting directly with travel agents and ticket offices in order to meet their needs, created a new and innovative ticketing system that allowed agents to book tickets for their clients and receive commissions for.

Lehi, UT

• Managed multiple affiliate programs for both in house campaigns and outside clients. Actively recruited new affiliates in various verticals and maintained relationships with partners. Worked with affiliates in.
• Doubled affiliate marketing program’s revenue in less than a year by identifying weaknesses and making changes to optimize the program for both affiliates and customers.
• Launched and grew a successful multilingual affiliate program for an international company by managing multiple campaigns in western Europe and North America.

Nampa, ID

• Oversaw research and development, manufacturing, assembly and packaging of Fastway Steering Stabilizers for off-road motorcycles and ATVs. Assisted in daily tasks related to manufacturing and aftermarket products.
• Developed customized steering stabilizers that were positively reviewed and used by professional and sponsored motocross X Games athletes.
• Led project to identify deficiencies in current stabilizer design and make improvements. Garnered feedback from athletes during and after product design, leading to positive product endorsements.

Boise, Idaho Area

• Service and parts manager for a multi-brand power sports dealership. Managed 4 service technicians and parts counter employee. Assisted with new equipment sales.
• Helped build several custom vehicles which were featured in prominent power sport magazines.

Boise, Idaho Area

• Service technician for a multi-brand power sport dealership. Worked on ATVs, UTVs, personal watercrafts and snowmobiles. Built customized vehicles for various clients.
• Promoted to lead technician after one year of employment.
• Led research and development on improvements and repairs for off road vehicles, many of which were adopted by original equipment manufacturer.

Computer Information Systems

Psychology