18 month contract (April 2022 to December 2023) with Accor to transition their properties from Opera V5 to Opera Cloud. Transitioned 21 Fairmont properties, 1 Sofitel (Panama), and 6 properties in Mexico during that time period. Also upgraded 16 Fairmont properites to EMV Chip & Pin technology.Jan - April 2024 - Worked with a Luxury Boutique Resort in Ontario, Canada to transition their entire IT stack to new and different technologies including Opera Cloud, Book4Time, Silverware, Open Table, new credit card vendor, and more.May 2024 to Present - 3 month contract with Accor to transition 3 all inclusiove resorts in Punta de Mita and Nuevo Vallarta Mexico to Opera Cloud and all of their interfaces and distribution systems. Completed on schedule and within budget.

Opened both the Thompson Hotel and Tommie Hotel and a combined 8 F&B Outlets in Hollywood from September 2021 to December 2022, both under Hyatt Management at the time. Implemented various technologies including Opera Cloud, Micros Simphony, credit card systems and more. Was part of the team that implemented the "Tommie" Robot for Deliveries at The Tommie Hotel.Also opened Mother Wolf restaurant and Citizen News Conference and Banquet Center, both in Hollywood.Transitioned Sixty Beverly Hills Hotel from Opera V5 to Opera Cloud. Assisted with opening Line Hotel San FranciscoUpgraded Line LA's Micros system to Micros SimphonyTransitioned Sunset Tower Hotel Los Angeles to AlohaTransitioned San Vicente Bungalows and Hotel 850 to Opera CloudWas part of a team that performed a comperhensive IT Audit including PCI compliance for La Jolla Beach & Tennis Club

Project Managed New Technologies for Sheraton San Diego / KSL Resorts including Cloud based PBX systems, Meeting & Conference Room Technology, Airport Shuttle Software, Kiosks, Parking Systems, In Room Entertainment and WIFI and more.Worked with Aldesta Hotel Group based in Vancouver to assist with their hotel technologies including Oracle Opera, Springer Miller Systems, upgrading thei PBX systems, improving WIFI and more.Hosted Opera V5 server for Bliss Hospitality Training and Consulting

Responsible for IT Management, Support, and Implementation for 50 plus properties in the Sandman Hotel Chain and 2 Sutton Place Hotels

Responsible for IT Management, Support, Implementation and Training for the 2 hotels in the Sutton Place Chain.. Also responsible for setting and achieving company IT standards, negotiating support and maintenance contracts, manage network & email administration, database management, PMS and POS implementations and support, interface management, configuration of revenue management systems, assist in developing custom software programs, implementation, training and support of HR and Payroll systems, Accounting software, Web Management, and working closely with every department of the hotels to ensure their IT needs are met. Key Achievements:Upgraded Opera Version 3.0 to 4.0as well as implemented Opera OWS, December 2007Planned, Implemented and Installed a company wide Central Reservations Office located at the Edmonton property, May 2006.Migrated Fidelio Version 6 to Opera Version 3 Multi Property for 4 properties over a time span of 1 year, December 2005 to December 2006Upgraded Mitel Telephone Switch, June 2006Installed, Maintained and Supported a Server Farm for all hotels at the Vancouver centralized location, September 2005Transitioned from Novell Network to Active Directory Network plus implemented and installed MPLS connectivity between the 4 hotels in preparation for subsequent Opera installation, August 2005.Installed & Configured Micros 3700 POS, April 2000

Responsible for Fidelio and Microsoft Office user training and support, hardware maintenance and support, and network and email administration. Key Achievements:Assisted with install and training of Fidelio Front Office and Sales & Catering Version 6, December 1998Assisted with install and training of Mitel SX 2000 Telephone Switch

Responsibilities included Staff Management, Scheduling, Front Office Operations, Ensuring Superior Standard of Customer Service, Staff Scheduling

Responsible for Reservation Sales for Four Seasons Hotels & Resorts Worldwide. Operate Anasazi Central Reservations System.