Gary Pickworth Email & Phone Number

Australia

Sydney, Australia

I am an independent learning professional with over 20 years experience delivering training in many areas, such as; leadership, sales, financial services, systems, business acumen, anti-money laundering / counter terrorism financing. I also have experience assessing work place competency.

Sydney, Australia

ResponsibilitiesDeliver AML3 / CTF face to face training and webinars (using Lync) including theory, procedural and system changes and to CBA Business and Institutional Bankers. Collaborate with Change Managers to plan the training and communication approach for reinforcement and embedding of AML changes. Interpret assessment results to reinforce changes and provide further reinforcement training. Key Achievements:• TRAINING DELIVERY- Met regulatory requirements by delivering… Show more ResponsibilitiesDeliver AML3 / CTF face to face training and webinars (using Lync) including theory, procedural and system changes and to CBA Business and Institutional Bankers. Collaborate with Change Managers to plan the training and communication approach for reinforcement and embedding of AML changes. Interpret assessment results to reinforce changes and provide further reinforcement training. Key Achievements:• TRAINING DELIVERY- Met regulatory requirements by delivering ~50 AML / CTF workshops to 500 CBA Business and Institutional Banking staff. Delivered ~ 40 webinars to 1300 CBA Retail Banking staff.• PLANNING and TRAINING DEVELOPMENT - Planning and developing reinforcement training for 3500 CBA Business Banking staff.• ASSESSMENT - Provided input to post training assessments for CBA Business and Private banking staff. Show less

Responsible for a team of learning professionals providing training support for our Business and Private Bank business unit. We relationship manage our key stakeholders, design new learning events, elearning, leader led learning and deliver credit, risk, product, induction and sales training to staff.Key Achievements:• TRAINING DELIVERY - Contributed to increased sales revenue by utilising strong training delivery skills which upskilled 900 Bankers to discuss with clients a new… Show more Responsible for a team of learning professionals providing training support for our Business and Private Bank business unit. We relationship manage our key stakeholders, design new learning events, elearning, leader led learning and deliver credit, risk, product, induction and sales training to staff.Key Achievements:• TRAINING DELIVERY - Contributed to increased sales revenue by utilising strong training delivery skills which upskilled 900 Bankers to discuss with clients a new industry first merchant product, Albert. • TRAINING MANAGEMENT – Won Learn X industry award by utilising leadership skills and learning expertise to manage learning produced by 6 Learning Designers, 6 Facilitators and 3 Administrative staff. • CUSTOMER SERVICE MANAGEMENT – Successful learning provider for ~4,700 clients covering Business and Retail Bank, Stockbroking, Financial Advice, Markets and Product Management.• LEADERSHIP –Achieved over 90% in People and Culture employee engagement scores in 3 consecutive years by harnessing coaching, feedback and influencing whilst building staff engagement capabilities. Show less

Manage a team of Facilitators, Learning Managers and logistics team members that deliver learning for staff that look after complex businesses including small to large Corporate Business Banking, Stock Broking, Global Markets and Private Banking.• COMPLIANCE – Applied knowledge of RG146 ASIC regulations to prepare ~50 annual continuing education plans for Financial Advisers which maintained RG146 accreditations.• LEARNING STRATEGY DELIVERY - Delivered learning strategy for Training… Show more Manage a team of Facilitators, Learning Managers and logistics team members that deliver learning for staff that look after complex businesses including small to large Corporate Business Banking, Stock Broking, Global Markets and Private Banking.• COMPLIANCE – Applied knowledge of RG146 ASIC regulations to prepare ~50 annual continuing education plans for Financial Advisers which maintained RG146 accreditations.• LEARNING STRATEGY DELIVERY - Delivered learning strategy for Training Design and Delivery which resulted in a clearer direction of our goals for all Leaders in our client base and a common purpose for learning staff.• INCREASED BUSINESS ACUMEN SKILLS – by designing, delivering and administering new learning Programs including introduction of new technology, upgrade existing technology and program rollouts. Show less

I recruited and trained 35 contractors to deliver training for a new customer relationship system. I personally train CommSee support officers in preparation for conversion of systems and managed the training logistics of the CommSee rollout. This included day to day management of up to 80 training courses per week.Key Achievements• PROJECT MANAGEMENT, TRAINING FACILITATION - Improved people capability, productivity and customer relationships by organising, planning and… Show more I recruited and trained 35 contractors to deliver training for a new customer relationship system. I personally train CommSee support officers in preparation for conversion of systems and managed the training logistics of the CommSee rollout. This included day to day management of up to 80 training courses per week.Key Achievements• PROJECT MANAGEMENT, TRAINING FACILITATION - Improved people capability, productivity and customer relationships by organising, planning and conducting training for 25,000 staff globally over 8 months, consolidating 15 systems into 1 customer relationship management platform. • RECRUITMENT, TRAINING and BUILD CAPABILITY - Developed capability of professional facilitators by implementing a Facilitator Development Program and conducting quarterly development day. Show less

Sydney, Australia

Facilitated leadership, sales, soft skills, systems, process and project training across all levels in CBA.

Advanced Diploma Of Leadership And Management

Certificate Iii In Business

Diploma Of Leadership And Management

Certificate Iv In Training And Assessment (Tae 40110) 2016

Grad Dipl Adult Ed, Adult Ed

Graduate Diploma in Adult Education

Education record

Higher School Certificate A Grade Cricket team