Gary Robertshaw Email & Phone Number

Stockton-On-Tees, Gb

Sedgefield, England, United Kingdom

Darlington, United Kingdom

Durham, United Kingdom

• Development and updating of all group websites and other digital platform content in line with marketing strategy.• Optimisation of websites, utilising SEO best practices to maximise groups online presence.• Design and implement digital marketing plan to support group marketing plan.• Improve user experience to drive higher conversion rates.• Data analysis using available tools such as Google Analytics and Microsoft Excel.• Create and measure B2C and B2B email campaigns.• Reporting of all web and social media activity to senior management.• Managing budget for group digital activities; web, social and email.• Creating copy and artwork for both digital and print as required.

Harrogate, United Kingdom

• Creating and uploading new content to websites.• Manage Social Media accounts; content, customer service and relationship building.• Writing copy for digital and print.• Buying and organising digital and print advertising.• Booking show/exhibition stands and other associated administration.• Representing the company at shows and exhibitions to demonstrate products to end users and trade partners.

Darlington, United Kingdom

• B2C sales and customer support/after-care.• Achieve sales and customer satisfaction in line with company guidelines.• Converting leads in store and through outbound calling.• Effective objection and complaint handling.• Keeping up to date with new technologies and products.

Manchester, United Kingdom

This was a proactive role within a fast paced and changeable retail environment. This role can involve advising on Apple products, troubleshooting technical issues, offering solutions to a customers needs, sales and adhering to Apple’s high standards of customer service. The nature of technology dictates that I am required to be a fast learner, both in terms of new products, but also new processes. Working for Apple has greatly improved my confidence, due to working as of part of a very large store team and given me an insight into working for such a prestigious and respected brand.

My main duties here were to advise customers in relation to furniture products, accessories and services available, using my knowledge and the company systems. I had personal sales targets which I consistently achieved. The role also involved resolving customer queries in-store and over the telephone or email, merchandising of the store and general housekeeping. I was also required to open and close the store when needed.

Manchester, United Kingdom

As part of my University studies I was required to complete a work experience module, for this I completed 200+ hours as a marketing assistant for the award winning property developers Urban Splash. The role consisted of monitoring the company’s social media channels, carrying out research for various marketing proposals and general admin tasks. I was also solely responsible for the research and composing the copy for home buyers guide, I created a script for the guide which was produced as a movie and published on the company’s YouTube channel. I was required to work independently to deadlines and also to aid other members of the marketing and graphics team in meeting the demands of their roles. The feedback I received from the marketing manager was excellent.

Manchester, United Kingdom

Throughout my time with Sainsbury's I endeavoured to gain experience of as many areas of the business as I could to develop my skill-set and understanding of overall business. Whilst with During my 5 years with Sainsbury's I was Assistant Manager of; General Merchandise, Night Shift, Provisions, and Admin (Price Control). The team sizes varied from 6-40 members of staff, I was responsible for achieving all KPI's, Health and Safety, staff rotas, staff training, and any disciplinary or performance issues. The role was very high paced, with tight deadlines which needed to be met in order to facilitate the success of the department and also the store as a whole. I gained an excellent working knowledge of many facets of this sector, such as supply chain, cold chain, health and safety, price control, loss prevention (shrinkage) and many other processes and procedures. The store turnover was in the region of £1m per week and my ability to lead my various teams directly aided the store in consistently being top of the region for sales and customer satisfaction. Also during my tenure in admin I was responsible for compiling daily, weekly and monthly reports for the region, comprising of data and figures for 24 supermarkets.

Manchester, United Kingdom

Manchester, United Kingdom

Idm Postgraduate Diploma In Digital Marketing (Pg Dip Digm), Digital Marketing, Currently Studying

Ba (Hons), Business Management And Marketing, 2:1

The course was a CIM recognised business management degree, which had marketing as its core area of study. I completed a number of modules.

Gcse