Gary Walters Email & Phone Number

Sydney, New South Wales, Australia

Macquarie Park

Avaya is a transformative force in digital communications software, services, and devices, designed for businesses of all sizes. Through our open, converged, and innovative solutions, Avaya is taking intelligent experiences to new heights for our customers, partners, and their customers—in the cloud, on-premise, or hybrid.Resposibilities;Engaged and helped with the engagement of customers, exploring their situations and needs, and probed underlying issues that suggested broader solutions. Helped to maximize opportunities by supporting the customer planning process and coordinated virtual account teams in building strategies that delivered balanced growth, continued account penetration, and customer satisfaction. Served as a key client contact for all customers and introduced specialists and/or Partners based on strategic sales activities. Assisted in short and long term strategic account planning to enhance the quality of the sales pipeline, accelerated and maximized revenue generation and, as a trusted advisor, improved the customer buying experience.Focused on growing defined accounts in NSW & QLD.

Macquarie Park

Responsibilities;Engaged with customers, explored their situations and needs, and probed underlying issues that suggested broader solutions. Maintained full accountability and ownership of revenue growth and accounts within the 50-3000 employees per company segment in assigned territory and verticals. Maximized sales activities and achieved quotas by prospecting for new accounts, building Partner relationships, developing Partner account managers to drive additional growth, identifying whitespace and leveraging the sales network. Drove overall Partner engagement and strategy (in collaboration with Channel Account Manager) for the territory, which included the development of existing Partners and identified needs to be filled through the recruitment of new Partners. Operated as a "hunter" and demand generator, conducting market discovery, and driving demand generation through campaigns and use of social media. Grew the addressable market by identifying the key accounts in the territory. Mapped capabilities of existing Partners to key target areas, and identified Partner gaps. Drove activities to ensure customer and Partner satisfaction. Collaborated with multiple organizations in the sales network to drive field-based activities.

Sydney, Australia

At Truphone, we’ve built a mobile network without country borders. Our unique global infrastructure, together with a growing number of patented innovations, offers a seamless and consistent mobile experience. In the Truphone Zone, you can talk, text and download like a local – and at local rates. Simply choose one of our global bundles and the entire Truphone Zone becomes your home territory, turning business abroad into business as usual.

Sydney, Australia

Responsibilities:• Managed relationships and grew the base across a mixture of Primus, Commander, People Telecom and Clear Telecom customers.• Prospected for and identified new business opportunities within the SME space, particularly with a focus on emerging revenue streams such as Co-Location and Cloud products and services.• Engaged partners and internal specialists for opportunity development.• Managed and communicated to a diverse range of customers across multiple brands and product and service sets.• Managed separate internal relationships in the organisation to achieve customer outcomes in line with expectations and company goals. This included relationships across provisioning, credit, product, marketing, management, technical and network operations. Achievements:• Maintained 100% customer retention during a difficult transitional phase for the group.• Secured new business by winning Japan Foods’ private network with total new business revenue of $144K. • Successfully managed a portfolio of over 100 customers, including Payless Shoes, United Parcel Service (UPS) and Fuji Xerox Printers.

Sydney, Australia

Responsibilities:• Grew the existing revenue base via value-added services and increased share of wallet.• Maintained revenue via strategic retention opportunities.• Engaged partners and internal specialists for opportunity development.• Focused on new product sales to existing customer base primarily data and cloud.• Managed the customer expectation and represented Telstra in the most favourable light to the base. I also managed billing, service and delivery enquiries and complaints.Achievements:• 109% revenue growth YOY from 2011 to 2012.• Won large Gartner mobile contract valued at $250K pa. • Successfully managed a portfolio of 85 customers valued at over $5.5m.

Sydney, Australia

Responsibilities:• Strategically targeted the SMB market for mobile voice and data solutions.• Managed B2B both via outbound sales activity and responding to inbound opportunities via various channels including retail and call centre enquiries.• Predominantly focused on acquisition via new business development.• Managed the sales process from initial prospect through to final delivery including on-boarding, number porting and training.Achievements:• Team Award, Feb 2010 for positive contribution to team growth and development.• 3 Champion of the Quarter, April – June 2009.• Bradman Club High Achiever Award for achieving 104 units in June, 2009.• Outstanding Achievement Award for contributing 163 units in Quarter 1, 2009. • Top Sales Performer Awards in June 2008 & April 2009.• Business Rep of the Month – Dec 2008 & Feb 2009.• Desire Award, June 2009 for assisting in the development of a new online provisioning tool.

Sydney, Australia

Responsibilities:• Proactively and strategically targeted and secured new business from major customers in line with company objectives whilst adhering to key performance indicators. • Managed direct regular client contact at all levels from job conception to completion ensuring all production schedules met client deadlines.• Provided regular feedback to management relating to market conditions and competitor activity.• Forecasted sales turnover and gross margin including growth on existing business and new business development. Achievements:• Maintained consistent growth of existing top ten customers at an average of 15% sales improvement from FY 05 – FY 06, whilst maintaining gross margin above target. • Won a raft of packaging contracts from varied brands across the Gazal Apparel business totaling in excess of $250K pa including Nautica, Van Heusen, Calvin Klein and Mambo. • Achieved consistent personal sales growth from $1.635m in FY 04-05 to $1.985m in FY 05-06 (17% increase) both organically via existing customers and through new business development, all whilst improving gross margin performance.• Designed a new packaging concept for Formfit Lingerie for their Christmas 2005 campaign which was subsequently introduced into the stock range and has since been utilised by a number of retail brands. • Created a packaging idea for Bisley Workwear for use during their road shows which helped achieve an increase in sales at the Tamworth Music Festival, whilst raising the awareness and profile of the Bisley brand in line with their intended market positioning and direction.

Sydney, Australia

Responsibilities: • Strategically led, developed, monitored and motivated a team of salespeople to achieve both personal and state sales targets. My role also included management of recruitment, performance reviews, salary reviews, and training and development of all New South Wales staff.• Managed and was accountable for State P&L and all New South Wales warehousing and logistics.• Produced monthly state reporting on sales and marketing budget results to expectation, sales meetings and fortnightly senior management teleconference meetings.• Sourced new opportunities in line with core manufacturing capabilities for the Australian and Chinese plants.Achievements:• Maintained a profitable operation at 3% of sales.• Improved state annual turnover from $2.3 million on commencement in 2002 to $2.7 million in 2004.• Improved state gross margin by 15%.• Increased personal sales via existing customer growth and new business development by 26%.

Sydney, Australia

Responsibilities:• Managed and developed new business within a territory selling to retailers, corporate & SME. • Ensured all production schedules were met to client deadlines. Obtained final artwork approval from client to printer specifications and distributed accordingly.• Met and exceeded company set budgets.Achievements:• Second ever sales person to exceed $1m in sales in a fiscal year at above average gross margin.• Won Vodafone business now worth in excess of $250k pa.• Promoted to Sales Manager after only 8 months.

Apss – Avaya Contact Center Solutions For Ip Office, Telecommunications Engineering

Apss - Avaya Midmarket Solutions, Telecommunications Engineering