Providing Sustainable and Profitable Business through a focus on value and listening to a customer's needs, challenges and priorities and then developing solutions. Follow-up by differentiating the solution through a positive explanation of the details of the changes and benefits. A) Provide consulting service to assist customers with bid process and follow through with their food service program. Examples: - Developed RFP specifications and process steps. Enable… Show more Providing Sustainable and Profitable Business through a focus on value and listening to a customer's needs, challenges and priorities and then developing solutions. Follow-up by differentiating the solution through a positive explanation of the details of the changes and benefits. A) Provide consulting service to assist customers with bid process and follow through with their food service program. Examples: - Developed RFP specifications and process steps. Enable customer to receive proposals focused on their needs, and also to negotiate pricing based on scoring criteria of proposals. Saved customer $150,000. - Customer building a new facility to accommodate growth of school. Developed a kitchen equipment layout, in two phases, and provide specifications for food service contractor to purchase and install equipment. Based on growth and streamlined equipment plan, enabled food service contractor to provide all equipment ($121,050) as part of current meal cost to customer. Customer and contractor a win/win. - Worked with customer to develop RFP to include more fully detailed specifications of product and service. Previous documents were too vague and precluded competition. RFP provided less risk to contractors and opened up competition. Received favorable pricing saving nearly $70,000. - Provided customer with review of contract and the implications of how to manage partner through operational accountability and financial negotiations. Show less

Lead new Business Development for Pennsylvania K-12 food service management.

Sales leader for the East Region. Directed to turnaround a territory that was experiencing declining sales and help to incorporate a fresh spirit and enthusiasm for expanding our level of service. Developed sales training plans for regional sales directors and worked with account management to strengthen customer relations and account retention. Focused on strategy to incorporate Right Client, Right Terms. Region accomplished goal of 97% retention rate and sold over $16M in new business… Show more Sales leader for the East Region. Directed to turnaround a territory that was experiencing declining sales and help to incorporate a fresh spirit and enthusiasm for expanding our level of service. Developed sales training plans for regional sales directors and worked with account management to strengthen customer relations and account retention. Focused on strategy to incorporate Right Client, Right Terms. Region accomplished goal of 97% retention rate and sold over $16M in new business in a declining territory. Show less

2 different engagements of sales consulting positions with Sodexo; 2006-2007 and 2008-2010. Managed 85 contract rebids created by a USDA Regulatory Change. Led large sales team on a $45M opportunity and a $21.5M custodial contract. Additionally, sold 4 self-operated school districts equaling $7.2M in top-line sales and a consulting agreement with potential of a $2.1M contract. Participated as integral part of the overall sales team mentoring 2 regional sales directors and key team member… Show more 2 different engagements of sales consulting positions with Sodexo; 2006-2007 and 2008-2010. Managed 85 contract rebids created by a USDA Regulatory Change. Led large sales team on a $45M opportunity and a $21.5M custodial contract. Additionally, sold 4 self-operated school districts equaling $7.2M in top-line sales and a consulting agreement with potential of a $2.1M contract. Participated as integral part of the overall sales team mentoring 2 regional sales directors and key team member developing sales model for complex, multi-million dollar sales. Show less

Sales of ERP software (Point of Sale and Back Office Management - i.e. inventory management, production, procurement, nutrition analysis/menu planning, central production, asset management, personnel management, & central warehouse), along with hardware and support services.Assigned territory struggling with customer service issues, poor growth, pricing issues and loss of brand identity.  - Achieved 99.8% of quota at 7 months into fiscal year while improving average sale from $25K… Show more Sales of ERP software (Point of Sale and Back Office Management - i.e. inventory management, production, procurement, nutrition analysis/menu planning, central production, asset management, personnel management, & central warehouse), along with hardware and support services.Assigned territory struggling with customer service issues, poor growth, pricing issues and loss of brand identity.  - Achieved 99.8% of quota at 7 months into fiscal year while improving average sale from $25K to $70K. - Retained 8 customers dissatisfied with products and services. Identified customer needs and worked internally to resolve, while providing additional services and hardware in the solutions phase. Show less

Privately-owned #1 real estate company in North Texas (9th nationally) with over $6.4B in sales.This was a personal, entrepreneurial challenge between Corporate B2B jobs to grow real estate business with my wife. Acquired my real estate license while simultaneously establishing business systems and processes, as well as marketing programs. Focus was to provide outstanding customer service going beyond the basics and helping our clients with whatever was needed. Received outstanding… Show more Privately-owned #1 real estate company in North Texas (9th nationally) with over $6.4B in sales.This was a personal, entrepreneurial challenge between Corporate B2B jobs to grow real estate business with my wife. Acquired my real estate license while simultaneously establishing business systems and processes, as well as marketing programs. Focus was to provide outstanding customer service going beyond the basics and helping our clients with whatever was needed. Received outstanding evaluations of customer service and accolades for providing a smooth real estate transaction - received the Ebby Outstanding Customer Service Certificate and Ebby Star Award voted by peers for Outstanding Team Player and Motivator. Results = Increased sales by $14M. Show less

Worked as a top performer in National Sales position of customized outsourced management services (food and facility services) to the K-12 markets. Business dealings were at the C-level and Board of Trustees. In a highly competitive market was successful at selling profitable, long-term business solutions through consultative selling and earning the respect of clients. By continuing my relationships after the sale and ensuring we met customer expectations, have developed long lasting… Show more Worked as a top performer in National Sales position of customized outsourced management services (food and facility services) to the K-12 markets. Business dealings were at the C-level and Board of Trustees. In a highly competitive market was successful at selling profitable, long-term business solutions through consultative selling and earning the respect of clients. By continuing my relationships after the sale and ensuring we met customer expectations, have developed long lasting friendships through mutual respect with many of the clients. Value-based selling led to Right Client, Right Terms strategy ensured sustainable, successful contracts. Additional Positions - Regional Sales Director, K-12; Division Sales Director, Division Operations Manager, General Manager - Business Services; Assistant Unit Manager - Higher EducationTotal contribution over tenure with Aramark was $2.5B in sustained business revenue and over $125M in profits. Top in sales for 12 years. Short term, interim RVP responsible for sales and operations of $150M region. Sold comprehensive service solutions (facilities management) with sales of $25M . Experienced with complex RFP's, major sales presentations, and negotiating contracts. Experience with long-term, sustainable contracts and leading operations retention efforts. Key go-to team member contributing to Dallas Business Services Division as top performer in growth and margins in both sales and operations roles. Show less