Head of Business, responsible for Sales, Service and Parts.Lexus ‘Kiwami’ Winner 2023 (Best in Europe - Overall)Centre of Excellence 2021.Rank #1 Used Car Sales 2021Order management excellence award - Lexus Coventry.Competent in Business Planning, Resource & Capacity management, Recruitment, Manager coaching & development.

› Managed and coordinated the activities of departmental staff including; training, development, performance evaluation, hiring, and the establishment of goals and performance objectives for each member of staff.› Responsible for accurate weekly/ monthly forecasting to the brand as well as submitting internal reports.› Skilled in guiding sales executives through an effective sales process whilst providing effective guidance to influence buying decisions.› Honda Finance Europe Top 20… Show more › Managed and coordinated the activities of departmental staff including; training, development, performance evaluation, hiring, and the establishment of goals and performance objectives for each member of staff.› Responsible for accurate weekly/ monthly forecasting to the brand as well as submitting internal reports.› Skilled in guiding sales executives through an effective sales process whilst providing effective guidance to influence buying decisions.› Honda Finance Europe Top 20 Retail/Sales Managers 2017 (155 Dealers)› Purchasing new and used car stock at correct stand-in values. Stocking 25 non-franchise ‘approved’ cars at any one time.› Proactively improving online presence of vehicles to achieve a competitive advantage.› Carry out monthly performance and development reviews for each member of staff.› Manage internal Debtors /Settlements.› Preparation and pricing of used car stock to maximise profitability and maintain a good stock rotation. Show less

› Ensured the achievement of departmental targets; repeatedly exceeded monthly sales targets for both vehicle income and F&I. › Recruited, managed and developed a team of 8 Sales Executives into maximizing potential and in-turn achieving 100%-170% of plan/target for 20 consecutive months.› Building new and used car offers to maximise vehicle profit and ‘VAP’ upsell› Sourced and purchased used cars for stock.› Responsible for the signing and filing of finance documents (Multiple… Show more › Ensured the achievement of departmental targets; repeatedly exceeded monthly sales targets for both vehicle income and F&I. › Recruited, managed and developed a team of 8 Sales Executives into maximizing potential and in-turn achieving 100%-170% of plan/target for 20 consecutive months.› Building new and used car offers to maximise vehicle profit and ‘VAP’ upsell› Sourced and purchased used cars for stock.› Responsible for the signing and filing of finance documents (Multiple lenders).› FCA Authorised for the sale of regulated insurance products (GAP / SMART / Tyre and Alloy).› Pushed sales and created close customer relationships with existing customers to improve dealership national ranking to 1st for Finance Renewals.› Manage dealership debtor accounts and settlement payments. Show less

› Listers Elite 2014 (Top 10 Sales Executives group-wide (Circa 500) for both Units and Profit)› Consistently over-achieved set monthly sales targets for both units and VAP/finance penetration.› Driving brand and sales forward through proactively prospecting for opportunities. Service Diary / Finance and Cash Renewals / Referrals.› Experienced and knowledgeable in building strong customer relationships while leveraging superior marketing campaigns and delivering phenomenal customer… Show more › Listers Elite 2014 (Top 10 Sales Executives group-wide (Circa 500) for both Units and Profit)› Consistently over-achieved set monthly sales targets for both units and VAP/finance penetration.› Driving brand and sales forward through proactively prospecting for opportunities. Service Diary / Finance and Cash Renewals / Referrals.› Experienced and knowledgeable in building strong customer relationships while leveraging superior marketing campaigns and delivering phenomenal customer service from ‘welcome’, right through to ‘handover’.› Working closely with management and marketing team to increase sales through product placements and motor events.› Implemented programs to focus on product knowledge, emerging trends and sales campaigns.› FCA Authorised and regulated for the sale of Finance and Insurance products.› Motability accredited› Preparation and presentation of new and used car stock. Show less

› Exceeded set targets and KPI’s consistently with between 80-130 memberships per month at a rate of 100-150% over-achievement.› Supervised sales team by delegating tasks and encouraging staff to achieve and exceed weekly and monthly sales targets.› Provided a professional and enjoyable experience for prospective members to visit, tour and join the health club.› Built relationships with local businesses and developed corporate discount schemes.› Prospecting for membership sales… Show more › Exceeded set targets and KPI’s consistently with between 80-130 memberships per month at a rate of 100-150% over-achievement.› Supervised sales team by delegating tasks and encouraging staff to achieve and exceed weekly and monthly sales targets.› Provided a professional and enjoyable experience for prospective members to visit, tour and join the health club.› Built relationships with local businesses and developed corporate discount schemes.› Prospecting for membership sales through ‘Re-joins’ / Referrals / Corporate.› Provided full training for new sales consultants in accordance with company procedure and policies. Show less

› Selling Online Marketing services and Search engine optimization (SEO) to both public and private sector, small and large.› Experienced in B2B Sales; developing sales process from ‘Cold-call’ to ‘Close’ and then, future Account Management’.› Consistently exceeded target by 300-400%, signing 12-16 businesses per month against a target of 4. › Worked in partnership with company director on performance management, progressive discipline, and conflict resolution as well as… Show more › Selling Online Marketing services and Search engine optimization (SEO) to both public and private sector, small and large.› Experienced in B2B Sales; developing sales process from ‘Cold-call’ to ‘Close’ and then, future Account Management’.› Consistently exceeded target by 300-400%, signing 12-16 businesses per month against a target of 4. › Worked in partnership with company director on performance management, progressive discipline, and conflict resolution as well as over-performance incentives. Show less

Helping customers manage their outgoing payments efficiently and collecting overdue payments on behalf of major clients such as BT and NPower.