Gary Winterboer Email & Phone Number

Los Angeles, Ca, Us

Arlington, Virginia, Us

Arlington, Virginia, Us

Deliver cloud-based and on-premises systems administration and robust technical support for special IT projects on behalf of prominent aerospace defense contractor, expertly liaising between engineering teams, IT leadership, and vendors to provide hardware, software, and networking solutions for 900+ end-usersManage all network infrastructure, tracking and administering floating licenses for critical software, supplying technical documentation for configurations and procedures, executing multiple infrastructure upgrades, and ensuring all deployments and implementations aligned with strict compliance standardsCoordinate the installation of various operating systems and application software on a variety of servers and workstations, including FlexLM, CATIA, SolidWorks, EPDM, MATLAB, Altium, and morePerform capacity planning and analysis, maintain Dell PowerEdge data center environments, conduct routine audits of systems and software, and seamlessly integrate new technologies into existing IT environmentsCommunicate effectively with a wide variety of teams and users, and leverage broad technical background to quickly troubleshoot, diagnose and resolve problemsIT Leadership & Project Management HighlightsChaired the migration of three Atlasssian applications from on-premise to the FedRAMP cloud, securing and managing a third-party vendor throughout a project that modernized the IT infrastructure environment and saved significant labor hoursCaptained the buildout of network/virtual infrastructure for a test facility in a remote New Mexico desert, building the site’s infrastructure from scratch to a fully functional network in less than three monthsCultivated a proven reputation for efficiently standing-up and launching remote company offices, delivering secure networking and infrastructure solutions for new offices in Boston, MA and Lawrence, KS

Arlington, Virginia, Us

Independently lead IT department in research and development-oriented facility, delegating IT personnel’s day-to-day responsibilities Collaborate with IT team to strategize, troubleshoot and implement company-wide upgrade to enterprise systemImplement and maintain Enterprise Storage platforms for multiple vendersHone analytical skills while creating custom hardware and software solutions for 200+ active usersProvide IT solutions for classified projects, gaining key discretion capability and maintaining Department of Defense secret-level security clearanceAchieve expert knowledge of Mac/PC platforms, proactively providing support including compatibility solutionsDeploy, manage, and support 60+ remote users with responsibilities including establishing network, server, storage, switches, raid, and backup solutions Develop, implement and maintain sophisticated and reliable backup strategy for three offices, identifying and comparing software manufacturers, creating analytical reports, and testing server to ensure efficiency Achieve superior multitasking and prioritization skills while serving as principal IT engineer to 200+ peopleCreate, manage, and deploy Mac OS X corporate image, including custom changes to OS for enterprise using DeployStudio and Munki (Managed Software Update)Work with Apple to create workflow/script to upgrade local account-based Mac units to Active Directory-based accounts; oversee use of scripts in enterprise network and make changes based on Active Directory domainAchieve strong organization skills while providing software maintenance and updating annual certificationsSpearhead training for new IT department employees and assign and oversee responsibilities to entry-level department membersResearch and present hardware/software solutions to meet company’s business requirementsCollaborate with marketing department by serving as director of photography on video shoot highlighting company products

Cupertino, California, Us

Recruited from Antelope Valley College to open first Apple Store on the West Coast after serving as primary liaison between students and companySuccessfully completed intensive product knowledge and costumer service training, applying training seamlessly in everyday interactions with customers and staff and exceeding sales expectationsHoned customer service and technical prowess as customers’ first point of contact with Apple Store staff Due to superior performance, recruited to open three additional West Coast stores within first year Selected to receive highly competitive Mac Genius Certification training

High School Diploma

Education record