Mark Gates Email & Phone Number

Cincinnati, OH, US

• Ownership of Training & Document Control Strategy across 26 Global Manufacturing, Engineering, and Servicing locations ensuring scalability as the organization grows Led successful Global implementation of a new.
• Drove overall Project Management, 3rd party vendor liaison, Global change management, Non-Product Software Validation, and… Show more Ownership of Training & Document Control Strategy across 26 Global Manufacturing.
• Drove overall Project Management, 3rd party vendor liaison, Global change management, Non-Product Software Validation, and simplifying integration profile by ~90%Implemented Video/Micro Training methodology resulting.

Act as the single point of quality for the SpaceX and Honeywell accounts across six manufacturing sitesDevelop critical business relationships instilling commitment to exceptional quality and adherence to global standards (i.e. AS9100, 14CFR Part 145, NADCAP, etc.)Lead quality improvement activities including customer escalations, corrective actions, and.

Batesville, Indiana, United States

Responsible for establishing a harmonized Quality Management System through a Global IT Transformation programLed activities of gathering Quality and Regulatory requirements and designing future state global processes to drive process improvements and standardization across Global Business UnitsEnsured Intuitive Quality System Design was embedded into.

Batesville, IN

Responsible for Quality Management over 7 Product assembly lines, Metal fabrication, Welding, Painting, Service part production, and Reconditioning processUtilize statistical analysis on quality data including customer complaints, nonconforming material, supplier defects, product hold, concession, and corrective actions to identify product improvement.

Batesville, IN

Responsible for ensuring Batesville Operations Quality Management System was compliant with all applicable standards Led and prepared all Internal and External Audits - Led successful Notified Body audit receiving recommendation of approval for certification to MDSAP, ISO13485:2016, and ISO9001:2015Managed Batesville Operations Corrective and Preventive.

Batesville, IN

Responsible for assembly line quality support on Hill-Rom’s largest market ICU hospital bedProvided quality support of New Product Development/Design Transfer of newest Med/Surg hospital BedResolved quality issues through nonconforming material, product hold, concession, corrective action, or field action processes as necessaryMonitored/trended customer.

Batesville, IN

Coordinated Executive Management Review and quality scorecards - Provided accurate quality data from 17 different entities identifying process inefficiency and improvement items Provided extensive corporate level Corrective and Preventive Action support Streamlined quality data processes providing visibility throughout the organization to product quality.

Tenant management and general upkeep of ten rental properties located throughout Greater Cincinnati

Fall, Spring, Winter QuartersQuality Improvement: Established unprecedented retail supply chain benchmarks to offer customers better accuracy in cold chain performanceInnovations: Created and implemented a streamlined database to generate a report that gives visibility into ordering behavior of non-retail customers across all business units.

Bachelor Of Science (B.S.), Industrial Management

College Prep Curriculum