Support Treasury Management and Payment Solutions in Business Process Management initiatives including early engagement, pre-work sprint, and post-modeling. Program Management and development of strategic initiatives.

Develop customized International Treasury Management (ITM) solutions based on identified client needs. Work with key internal stakeholders to move proposals seamlessly from client acceptance into implementation. Partner with International Treasury Management Sales Consultants to drive new sales revenue. Organize and lead internal Lunch and Learn presentations and quarterly product trainings to educate business line partners on International TM products and solutions. Tailor pitch books for client presentations that include competitive pricing and account structure recommendations. Independently lead sales calls and account reviews. Monitor implementation efforts to ensure timely delivery of customer requests.

Led complex implementations of ITM and Foreign Exchange (FX) products from point of sale to initial client usage to assure client needs and expectations are met. Developed project plans, recommended alternative solutions/workflows, and managed resources to ensure seamless implementations.• Conducted client training and walkthroughs to assure best utilization of products and services.• Collaborated on product development projects.• Proactively identified and closed new product sales.

Implemented new cash management services from the close of sale through initial client product usage. Partnered closely with Treasury Management and relationship teams to ensure optimal customer experience. Mentored new team members.

Led training sessions for corporate customers on Treasury Management product. Successfully converted 950+ customers from legacy products to the go forward product offerings. Garnered numerous outstanding achievement awards and customer service accolades.

Originated and closed loans using a variety of lenders to handle refinances and purchases for customers

Managed transmission treasury management product nationwide Piloted and successfully launched Wells Fargo Internet ACH product Problem solved with sales, operations, and marketing departments on various transmission issues

Developed and created training materials and modules for classroom and on the job analyst use Spearheaded project initiatives related to merger, root cause, and crisis customer issues Team lead for colleagues and mentored new hires