Guilherme Silva Email & Phone Number

Santa Catarina, Brazil

Florianópolis, Santa Catarina, Brasil

Florianópolis, Santa Catarina, Brasil

- Support and develop people in their projects- Organize and improve the team's internal processes- Promoting development and continuous learning aimed at the evolution and career formation of each member of the team.- Conduct strategic analysis to support internal and external decision makers- Connect correlated areas to support and generate insights based on data- Expand Neoway Professional Services Analytics Portfolio- Support Marketing and Sales teams in Market Intelligence and Growth strategies and data analytics- Maked possible a feedback loop with products, marketing and sales teams based on common customers problems and needs

Florianópolis, Santa Catarina, Brasil

As a business analyst, my role was to serve Neoway customers, always seeking to understand the technology and business flows of the products and business plans of the areas served. My day-to-day was to understand and map the business through interviews with clients and exploration of the data available for that business context. In addition to understanding customer needs, as a business analyst I was also responsible for developing KPIs for the proposed solutions, conducting technical discussions (neoway and customer) and connecting all stakeholders to build a solution that delivers value and meets our customers' expectations.Main responsibilities:- Interact on a technical and business level with the customer- Gather requirements with the client;- Understanding of technology and business goals of the areas;- Delivery management and risk mapping;- Mastery of the data structure that will be underneath the analytical solutions;- Technical discussion with the client about best solutions, practices and technologies to implement;- Know how to report on deliveries to decision makers;- Provide data insights that corroborate the ongoing projects and innovations in the project;- Creation and testing of business hypotheses, based on data;- Generation of studies seeking to find audience niches with certain profiles;- Presentation of results and value delivered to customers.Skills:- Advanced knowledge in SQL;- Knowledge of Python and frameworks focused on processing large amounts of data (PySpark)- Basic statistics;- Understanding of systems integration and API;- Analytical thinking- Critical view;- Systemic view;- Business knowledge;- Questioning and proactive;- Ability to solve complex problems;- Sense of responsibility.

Florianópolis, Santa Catarina

Position Mission:• Provide our customers and partners with tools/solutions that facilitate the management/execution of their processes, adding value to their businesses.Responsibilities:• Creation of micro-services• Perform operations with large volume of data• Application configuration via APIs or MONGODB.• ETL development/maintenance in GO• Indexing process – using technologies focused on Big Data.• Integration with different third-party databases• Development of solutions to help external and internal customers

Florianópolis

- Mapped all the company's processes in order to facilitate the visualization of bottlenecks and possible improvements in operations- Responsible for the new contract signing operation, making the process faster and safer.

Florianópolis E Região, Brasil

- Taught introductory content on programming logic, robotics with Arduino and Raspberry Pi, creation of websites, games, animations and entrepreneurship for children and young people- Participated in the creation and improvement of teaching materials and systems used in the classroom- Participated in the creation of teaching handouts to be applied in the model with schools (B2B)- Developed a personalized feedback system to be used with the company's customers, which resulted in a significant increase in customer satisfaction, in addition to being officially adopted in a CS stage.- Responsible for the project to create the company's new website, from ideation to final production. A complete rebranding of the brand was carried out, in addition to the adoption of new marketing strategies and processes to monitor site metrics.- In addition to the frontend of the new website, he was responsible for all server configurations on a Computer Engine on Google Cloud Platform in addition to the backend scripts.- One of the main responsible for starting a KPI's measurement, monitoring and dashboard visualization system. After that, there was a significant evolution of understanding and clarity in the company's OKR's follow-ups.

Florianópolis E Região, Brasil

Participated in the creation of a database on the Grafana platform, in order to integrate queries from the Esmond tool (perfSONAR project) and facilitate the visualization of network metrics stored in the database.Developed an IoT project, where some physical variables were mediated in the network room, and the data was sent on the network via SNMP protocol in order to alert in extraordinary cases.

Florianópolis

Participated in the development of the team's own data acquisition and telemetry system. I'm lead the creation of the team's electronic differential system and vehicle modeling in Matlab/Simulink.He followed PCB's design and manufacture.

Campus Universitário - Trindade, Florianópolis - Sc, 88040-900

Worked in the maintenance of printed circuit boards and TIG, MIG and plasma welding sources. Monitored the programming of microcontrollers for automation equipment for the laboratory's welding processes.

Rua Padre Leonardo De Campos, Jardim Ana Emília - Taubaté/Sp

Developed AutoCAD projects for water resources licensing.

Operated CNC lathes and boring machines. Participated in the inspection of 5S in the light mechanics sector.

Oversaw the company's quality control and electrical maintenance area during the school recess period.