Gaurav Ghosh Email and Phone Number

As a Senior Manager Products at PolicyBazaar.com, I lead the product development and optimization for the motor claims segment, one of the largest and most competitive domains in the insurance industry. I have a dual degree in Biochemical Engineering and Biotechnology from the prestigious Indian Institute of Technology, Delhi, where I honed my analytical and problem-solving skills. I am passionate about creating consumer-centric products that deliver value, convenience, and satisfaction to the users.In my current role, I have successfully implemented several initiatives to improve the customer journey, retention, and renewals for the motor claims product, such as CRM product optimization, unassisted customer journeys, new claim operating procedure, and automated reporting to operations. I have also worked as a product manager for GreyOrange and Ancora Technologies, where I developed and launched innovative products for warehouse management, incentive payout, and alternative lending. I have acquired certifications in data engineering and analytics from Google, which enable me to leverage data-driven insights and solutions for product design and improvement. I am motivated by the opportunity to work with diverse and talented teams, and to contribute to the growth and impact of the organization.