Gaurav Kumar Email & Phone Number

Delhi, India

Coordinating meetings and appointments, managing schedules, and handling correspondence. Drafting and vetting letters and other testimonials. Maintaining files (Personal and Official) and records. Taking phone calls, take notes, and send emails on behalf of the Boss. Making travel arrangements and Liaising with other staff.

Clearing objection of PAN card applications and coordination with PAN applicants through online and offline query system. Replying investor’s queries through mails and letters. Data creation of PAN card applications, scanning of photo images, signatures. Looking after dispatch of PAN cards through Post offices and other postal channels in coordination with IT department. Taking corrective actions for PAN card mismatches, duplicate & pending cases. Maintained efficient office environment by routing incoming and outgoing mail.

Verified information carefully and assigned proper classifications to eliminate errors. Managed daily data entry tasks in high-volume environment. Reviewed and corrected completed work to support database accuracy. Transferred data from hard copy formats into computer files and database systems. Typed information and data provided by customers, verifying data integrity and completeness for record keeping accuracy.

Compared transcribed data with source documents to correct any errors. Searched for and investigated information contained in files. Checked completed work for errors to make necessary corrections. Communicated with technical staff to resolve computer and software problems.

Counted cash and other methods of payment at end of each shift to verify and balance house bank. Advised housekeeping staff of vacated rooms ready for cleaning. Maintained organized and clean front desk area to promote professional working standards and environment. Supported guests and provided assistance with problems.

Multi tasked to resolve inquiries in real time, whilst giving customers full attention. Listened actively to complaints, feedback and feature requests for future improvement. Recognized caller needs and recommended viable solutions. Referred complex cases requiring further attention and follow-up to appropriate personnel. Provided key information to supervisors regarding customer issues or complaints. Kept updated on available products, services and promotions. Engaged with customers to understand needs, resolve issues, and answer product questions.

Bsc, General Science

Bachelor Of Science - Bs

Graduation completed with Physics, Mathematics and Chemistry as main subjects