Gaurav Kumar Email & Phone Number

India

Kolkata Area, India

Managing large teams across various roles and projectsAcquire new business globally while focusing on account management with top and bottom line targetsWorking with the engineering team towards integrating technology using analytics to automate, improve and optimize delivery processesBuilding vendor relations to track industry best practices and support our clients with a dynamic service portfolioResponsible for the quality of deliverables, P&L, training initiatives, and attrition management for the vertical

Kolkata Area, India

Operations: Team and client management. Driving project metrics based on SLA’s through interactive training modules and engagement. Focused on improving efficiency and TAT, surpassing quality metrics (99.5% accuracy) and managing vertical P&L. Process: Development of workflow management processes and delivery platforms, building transition frameworks. Working closely with the technology team to drive innovation in the process. Creating dynamic business models to manage cost, staffing, delivery, manage top line and bottom line growth.Projects: Managed engagements such as cataloging, attribute search, image editing, data collection and photography, the quality audit of marketplace data, SEO driven content enrichment, seller and buyer support - inbound and outbound, affiliate management, seller and vendor management, partner acquisition, product reviews, monitoring the Q&A section. Sales: Working primarily in pre-sales with a focus on RFPs and RFQ’s. Built business strategies to drive client acquisition and ensure account growth of existing partners.

Mumbai Area, India

Focused on inbound and outbound sales for our syndicated market research reports and databases portfolio.Product Mangement - Developed a market intelligence subscription-based platform as well as a market research aggregation platform with a focus on innovation taking it through the product life cycle covering conception, research, technology development, content aggregation, design, UI, optimization through product testing, go-to-market strategy, partnerships, marketing and sales.Lead marketing initiatives through targeted email campaigns via marketing automation platforms, on-page and off-page SEO, PPC campaigns, web analytic and social media channels towards generating inbound business with a focus on ROI.Managed a team of 35 across research, marketing, tech, SEO and sales. Built strategic partnerships with global market research firms to increase market presence and sales

Kolkata Area, India

Leading the syndicated research business – operations and sales - creating a repository of over 450 market research reports on emerging markets globallyWorked on customized business research projects which were sector agnosticSpearheaded multiple pilots, RFPs and RFQs in the market research verticalEnd to end management of various sales channels including market research distributors as well as database service providers

Kolkata Area, India

Lead multiple market research assignments covering competitor bench-marking, company profiling, market opportunity assessment and market intelligence.Managed the development of a large repository of syndicated research reports and company profiles.Entered into strategic partnerships with market research distributors towards increasing sales channels

Kolkata Area, India

Developed syndicated market research reports on niche and emerging markets globallyReports created via secondary research and primary research analysisSectors covered - healthcare, energy, IT, telecom, media, automotive, logistics and retail

Kolkata Area, India

Focused on business research projects across sectors driven by online researchExtensive research on information databases including Reuters, Factiva, Hoover’s, Lexis-Nexis, Profound, OneSource, EMIS

Executive Course, Sales And Marketing

Executive Certificate Programmme, Product Management

Bachelor'S Degree, Economics

Education record