-Supervised daily operations, ensuring smooth transitions between shifts and addressing operational challenges to meet performance targets.-Delivered on-the-spot coaching to team members, fostering a collaborative environment and improving efficiency during peak hours.-Analyzed sales trends to identify opportunities for increased revenue, contributing to a 10% growth in store performance.

-Trained new hires on Starbucks protocols, beverage preparation, and customer service standards to ensure a high-performing team.-Partnered with managers to onboard employees effectively, reducing new-hire adjustment time by 25%.-Maintained workflow efficiency during peak periods by sharing best practices.

-Provided exceptional customer service, building lasting relationships with regular customers and contributing to increased customer loyalty.-Supported store goals by up-selling promotional items, increasing revenue during seasonal campaigns.-Ensured compliance with health and safety standards by maintaining cleanliness and organization of workstations.

-Managed appointment scheduling and patient intake, ensuring an organized and efficient clinic flow.-Maintained accurate patient records in compliance with HIPAA regulations, contributing to seamless administrative operations.-Provided professional support to patients, enhancing customer satisfaction and retention.