Gavin D. Email & Phone Number

Auckland, New Zealand

Currently working for a International Retailer, reporting directly to the General Manager of Asia, responsible for New Zealand's 20 big box format retail stores, a custom made curtains and blinds business, with a combined retail team, including Ecommerce of 650 people .Instrumental in continuous sales and profit growth of the New Zealand business, through the successful prioritized management of people, store execution and retail opportunities and through the creation of a "can do, strive for success" culture.Guided the Custom Made Furnishings business back to profit for the through restructure of resources, and a refocus and re-motivation of the sales team on profit and sales. Improved profitability through a renegotiation of variable costs and the control and restructure of each business units wages, to reduce costs and optimize resource to increase sales. Resulting in a continuous fall in wage percentage.

Home Direct Limited Auckland Nz

A challenging and dynamic role in the fast pace direct sales industry, successfully leading a sales team of over 90, including 60 Territory Managers, 12 Branch Managers and 2 Regional Managers and a Direct Acquisitions Team. Also accountable for Fiji based Contact Centre with a team of 76 and a Warehouse team of over 20. Career achievements:Implicit in the success of company sales growth at over 10% year on year. Taking sales from 26 million dollars to 34 million dollars in less than three years, whilst maintaining gross profit margin.The successful opening of new Branches in Christchurch, Dunedin, Invercargill, Timaru, Taupo, Kaitaia and Masterton.Creation and implementation of Contact Centre structure to serve the balanced needs of Customer Service, Sales and Credit recovery.Restructured Telesales team to better suit the needs of the business resulting in an annual $250,000 saving.Implemented property strategy resulting in substantial savings in lease costs across the country.Project Manager for POS implementation.

Auckland, New Zealand

Auckland

Responsible for the successful conversion of a support/showroom function into a Retail business in the Auckland and Northland Region.Project leader for the opening of two new stores and the relay of one other.Involvement in the design and implementation of a company Retail Sales Training Program.Responsible for the implementation of the basic Retail principals, which in conjunction with the Retail Sales Training resulted in 10.3% sales growth against 2006. the highest of the four Regions.Winner of the OfficeMax NZ Retail Regional Manager of the year 2007. Criteria included: Sales, GM $, GM %, Lines per Order Growth, Transaction growth, average sale growth.Project Manager on various process related projects.Project Manager for succession planning, and management training.Project advisor on new store openings/relay.