Gavin Fuller Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Au

This was a greenfield role to setup and establish a new unit within the Commercial and Service Strategy team as part of the implementation of a new managed service provider.Managing the following services to Queensland Rail:ICT Budgeting / Financial Services and organisational expense reportingManaged Service Provider Financials and substantiationICT Procurement activitiesCloud consumption servicesHardware and Software Asset Mgt

Brisbane, Queensland, Au

Managing the contracts to Queensland Rail for the following services:Service Desk / Infrastructure Support / EUC Support / IT Service Mgt / Print ServicesIncluding:Contract Compliance and VariationsVendor Performance Mgt FrameworkOperations Risk Mgt FrameworkThis role was added to existing responsibilities of Manager Desktop Services to take over and develop the Contract mgt framework for ICTs two biggest vendor contracts.

Brisbane, Queensland, Au

Managing the teams delivering:End User Computing Hardware Asset mgtEnd User Computing Support ServicesSOE Devt and App packaging services; Business Communication Services incl fixed line and mobile services / Customer Contact Centre (Switch);

Brisbane, Queensland, Au

Managing the teams delivering:End User Computing Hardware and Software asset mgtDesktop Support ServicesSOE devt and App packaging services; Business Communication Services including fixed line and mobile services/contracts, Customer Contact Centre (Switch);ITIL Service Mgt services incl. Change, Incident, ProblemThis role was created to support the establishment of ICT services within QR following the separation of QR from Aurizon. This included the transitioning of the first out-sourced managed service provider into QR. During the term of this role the business communications functions were added to this role.

Brisbane, Queensland, Au

Management of IT Services to the University including:Manager of UQ ICT Service DeskManager of Desktop Services to three campusesICT Infrastructure Management to Regional campuses, Faculties and Schools of UQProject Mgt of internal and business initiatives including eLearning initiatives, Teaching Facility initiatives, IT infrastructure to new buildings, SOE development etc

Brisbane, Queensland, Au

Manager of IT Services to the University including:Desktop support services for 4500 PCs across three campusesICT Infrastructure management to Regional campuses; Faculties and SchoolsProject Management including eLearning initiatives, IT infrastructure to new buildings, SOE dev't

Brisbane, Queensland, Au

Manager of IT Services to The University of Queensland Ipswich and Gatton Campuses including:Manager of IT Services to the University including:Desktop Services for 1700 PCs across three campusesICT Infrastructure Management to Regional campuses, Faculties and Schools of UQProject Mgt of eLearning initiatives, Teaching Facility initiatives, IT infrastructure to new buildings, SOE dev't

San Diego, California, Us

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