Gavin Haggart

Gavin Haggart Email and Phone Number

Sector Director - PFI, Intelligent Asset Care @ Bellrock Group
Motherwell, GB
Gavin Haggart's Location
Motherwell, Scotland, United Kingdom, United Kingdom
Gavin Haggart's Contact Details

Gavin Haggart personal email

n/a

Gavin Haggart phone numbers

About Gavin Haggart

I am a highly capable and experienced customer facing facilities management professional with an evidenced successful delivery of both hard and soft Facilities Management in numerous different contract models. Most recently this has been in the PFI and PFI handback models in local and central government and education and health sector. Significant experience is also held in leadership, client and contractor management, contract mobilisation and commercial management. I am an accomplished relationship builder and can successfully communicate with people at all levels.I have a very strong attention for detail and view things from a strategic and business focused perspective. I am passionate about ensuring the customer, be they internal or external, receive the best possible levels of customer service at all times and constantly strive to improve on-going processes and procedures to ensure this. I thrive on being challenged and actively seek out ways of ensuring goals and projects are achieved timely and within budget. Although a self-motivator, I enjoy the dynamics of working as part of a larger team and look forward to the challenge of ensuring a collaborative team environment. Certified member of the Institute of Workplace & Facilities ManagementHolder of the NEBOSH General Certificate

Gavin Haggart's Current Company Details
Bellrock Group

Bellrock Group

View
Sector Director - PFI, Intelligent Asset Care
Motherwell, GB
Website:
bellrock.fm
Employees:
758
Gavin Haggart Work Experience Details
  • Bellrock Group
    Sector Director - Pfi, Intelligent Asset Care
    Bellrock Group
    Motherwell, Gb
  • Bellrock Property & Facilities Management
    Operations Director, Workplace & Compliance Services
    Bellrock Property & Facilities Management Sep 2020 - Present
    Leicester, Leicestershire, Gb
    Currently leading operationally and commercially successful contracts within PFI, PPP and PC contract models within central government, local government, health and education sectors. This is achieved through the positive delivery of agreed objectives within set budgets whilst maintaining staff and client engagement at all times.Current additional focus revolves around maintaining and extending the client base and ensuring the commercially successful handback of a number of pathfinder PFI contracts.
  • Bellrock Property & Facilities Management
    Head Of Operations (North)
    Bellrock Property & Facilities Management Mar 2017 - Sep 2020
    Leicester, Leicestershire, Gb
    Brought on board to provide Bellrock a physical senior management presence within their north region. This revolved around the operational management and contract delivery review of a number of recently acquired PFI contracts to ensure ongoing contractual compliance and commercial delivery.
  • Mitie
    Fm Delivery Improvement Manager
    Mitie Jan 2013 - Mar 2017
    London, Uk, Gb
    Further to a TUPE situation where I transferred from Sky to Mitie, I was initially responsible for ensuring the complex mobilisation of the new Sky FM contract was operationally completed and the client relationship successfully managed. This meant the identification of and leading the successful delivery of a number of operational efficiency and improvement programmes.Ultimately I was responsible for the commercial management of the £40m+pa FM contract and ensuring all necessary billing and contract changes took place whilst managing any identified commercial and operational risks. Included within this risk management was the ongoing and overarching focus on identifying and ensuring operational delivery improvements and change activities.
  • Bskyb
    Senior Facilities Manager
    Bskyb Oct 2010 - Jan 2013
    Middlesex, England, Gb
    Covering a portfolio of 16 buildings in Scotland and the North of England housing in excess of 7500 staff, I was responsible for forming and delivering the strategic direction of all soft services delivery and resultant internal customer relationship, contractor and third party management.
  • Bskyb
    Operational Change Manager
    Bskyb Jan 2008 - Oct 2010
    Middlesex, England, Gb
    Responsible for the control, management and delivery of operational change across a number of business units and for ensuring the delivery of any business readiness activities that would ensure the smooth introduction of such change. These were delivered into both in-house and out-sourced call centre based Customer Service operations.
  • Hsbc
    Facilities Manager
    Hsbc 2002 - 2008
    London, Gb
    Internally transferring from first direct to HSBC, I was responsible for the delivery of all facilities management functions (hard & soft services), the resultant third party supplier contract management and owning the internal and external relationships of a multi-occupier 200,000 sq. ft. Head Office call centre facility. I also had troubleshooting and property based relationship management responsibilities for other Scottish Head Office buildings. These responsibilities required ensuring operational and functional capacities were met at all times allowing the maximisation of customer contacts and sales potential.
  • First Direct / Hsbc
    Project & Facilities Manager
    First Direct / Hsbc 2002 - 2003
    Leeds, Gb
  • First Direct / Hsbc
    Contact Centre Manager
    First Direct / Hsbc 1998 - 2002
    Leeds, Gb
  • Bradford & Bingley
    Branch Manager
    Bradford & Bingley 1997 - 1998
    Gb
  • Bradford & Bingley
    Marketing & Performance Improvement Officer
    Bradford & Bingley 1994 - 1997
    Gb

Gavin Haggart Skills

Facilities Management Management Change Management Outsourcing Leadership Stakeholder Management Contract Management Operations Management Customer Service Business Relationship Management Contract Negotiation Strategy Call Centers Project Delivery Strategic Thinking Procurement Performance Management Service Delivery Disaster Recovery Analytical Skills Crm Problem Solving Motivated Self Starter Analytical And Precise Business Process Improvement Budgeting Solution Selling Customer Experience Budgets Team Leadership Sales Fm Solution Driven Active Team Player Strategic Planning Analysis Vendor Management

Gavin Haggart Education Details

  • Cranfield School Of Management
    Cranfield School Of Management
    Executive Development Programme

Frequently Asked Questions about Gavin Haggart

What company does Gavin Haggart work for?

Gavin Haggart works for Bellrock Group

What is Gavin Haggart's role at the current company?

Gavin Haggart's current role is Sector Director - PFI, Intelligent Asset Care.

What is Gavin Haggart's email address?

Gavin Haggart's email address is ga****@****kyb.com

What is Gavin Haggart's direct phone number?

Gavin Haggart's direct phone number is +4479814*****

What schools did Gavin Haggart attend?

Gavin Haggart attended Cranfield School Of Management.

What skills is Gavin Haggart known for?

Gavin Haggart has skills like Facilities Management, Management, Change Management, Outsourcing, Leadership, Stakeholder Management, Contract Management, Operations Management, Customer Service, Business Relationship Management, Contract Negotiation, Strategy.

Who are Gavin Haggart's colleagues?

Gavin Haggart's colleagues are Derek Draper, Andrew Saxby, Jack Collins, Farzana J., Dan Coop, Mike Sheridan, James Eckett.

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