Gavin Jefferies Email & Phone Number

Eastleigh And Yeovil

Eastleigh And Yeovil

London, United Kingdom

L&Q is a regulated charitable housing association with a turnover of more than £1 billion. It houses 250,000 people in 95,000 homes and is one of the UK’s largest developers, driven by a core social purpose: to ensure everyone has a quality home they can afford. L&Q has an ambitious plan to build 100,000 new homes over the next ten years to help tackle the.

London

The British Horseracing Authority is the governing body and regulator for the UK's second-largest spectator sport and leads on strategy, funding, people and equine welfare for an industry employing 85,000 people directly and indirectly. I advised the Chief Executive, Executive Team, Board and senior managers on all aspects of internal and external.

Westminster

I led on external affairs and corporate communications during a period of massive change for one of the largest and most complex central government departments with 65,000 staff, annual revenues of £537 billion and 45 million individual and 5.4 million business customers. I was a member of the senior leadership team and Deputy to the Director of Corporate.

I led a team of 73 and was responsible for simplifying and improving HMRC’s printed and digital operational customer information. I was responsible for information design standards and policy, user testing and the application of behavioural insights.

I created a new team of 12 and led a project to develop and implement a new brand and integrated marketing approach for the Wholesale Banking Division of Lloyds Bank.

I led a team of 30 in research and customer insight, marketing, PR, advertising, sponsorship, events, customer segmentation and strategy, and managed a budget of £5 million.

I advised the Managing Director on all aspects of business and marketing strategy. I was a member of the Executive Committee and led a team of 12 in business planning, strategy development, brand strategy, business reviews, market and customer research and programme management of large-scale change projects.

I was responsible for all aspects of business marketing, including customer acquisition, development and retention, direct marketing, data analytics, market planning and research and government relations.

Mba, Management

Strategic Communication Leadership Postgraduate Diploma, Communications Leadership, Merit

Executive Communications Diploma, Strategic Communications, Modern Media Management, Internal Communications, Merit

Cam Digital Marketing Diploma, Digital Marketing, Social Media

Postgraduate Marketing Diploma Mcim, Marketing

Financial Studies Diploma, Banking And Financial Services

Associate Chartered Institute Of Bankers Acib, Banking And Financial Services