- Assist the account management team by responding to client and internal service requests quickly and accurately in a caring and friendly manner. - Processed and maintained commercial insurance accounts, ensuring accuracy and compliance with company policies and regulations.- Enter client activity and perform miscellaneous projects in AMS360.- Obtained casualty & property insurance license.

- Developed Spanish language skills by speaking with monks and Spanish-speaking members of local community, while also attending Spanish classes.- Co-taught a weekly English language course.- Contributed to the improvement of the Abbey's guest house by installing solar-powered water heaters, painting Abbey buildings, and completing other hands-on projects which allowed the monastery to begin hosting 125 people weekly.- Finished experience at Saint John's Abbey, assisting in daily care for elderly monks, caretaking the Abbey grounds, and creating interpersonal relationships with members of the community.

- Assisted in developing and executing marketing strategies to promote sales of player merchandise, increasing engagement by 21% - Conducted market research to identify trends and customer preferences, contributing to data-driven decision-making.- Conducted cold calls to potential clients, successfully generating leads for the sales team.

- Provided exceptional customer service by greeting and assisting customers with inquiries, ensuring a positive shopping experience.- Operated cash registers efficiently, handling transactions accurately and maintaining a balanced cash drawer.- Stocked shelves and organized merchandise, ensuring a clean and inviting store environment.- Assisted in maintaining inventory and performing routine checks to ensure product availability and freshness.

- Mentor at-risk youth in the school environment in a one-on-one setting.- Act as a positive role model to motivate and inspire student to achieve success at school, home, and in the community. - Developed a personal and positive rapport with student, building a trusting relationship with youth.

- Greeted and seated guests promptly, ensuring a welcoming atmosphere and efficient table turnover.- Assisted servers by clearing and resetting tables, maintaining cleanliness and organization in the dining area.- Provided menu information and answered guest inquiries, enhancing their dining experience.- Collaborated with kitchen staff to ensure timely service and communication regarding special requests.