Gavin Thomas Email & Phone Number

Gavin Thomas is a Programme Lead at Gamma. He possess expertise in business transformation, service delivery, change management, outsourcing, telecommunications and 29 more skills. Colleagues describe him as "Gavin successfully project managed the design and delivery of new IP Telephony, Call Centre and Voice Recording platforms for 6,000+ users at Friends Life. This was a business critical implementation and I’m pleased to say it was delivered extremely professionally with minimal customer impact. Gavin built solid working relationships and nurtured a great team spirit across a diverse range of vendors, as well as developing strong links with the relevant Business communities - I was impressed with his ability to manage all levels of stakeholders. He has an excellent and deep knowledge of Contact Centre technologies. Gavin has a very calm and structured approach to project implementation and is delivery focussed. He ensured that this was an outstanding implementation with positive feedback received from both customers and third parties - I would certainly welcome the opportunity to work with him again." and "Gavin is an unassuming, hard-working and focussed guy with extensive experience in Telecomms and Contact Centres. His enthusiasm and expertise within both public and private sectors is awe-inspiring. Gavin brings a fresh, honest approach to any environment hungry for positive change - I would highly recommend Gavin to any client."

Listed skills include Business Transformation, Service Delivery, Change Management, Outsourcing, and 30 others.

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  Programme Lead

  Gamma

  Royal Wootton Bassett, Gb