Manage the development of new products (including, accreditation and certification schemes, IT applications, best practice guides) through initiation, pilot and launch. Key responsibilities include:• To build and develop relationships with scheme owners and partners, to initially bring to market and then grow new products/schemes.• The creation of product documentation in accordance with APMG’s internal project process and standards.• To establish and maintain relationships with key internal and external project stakeholders.• Coordinate development work with project teams and subject matter experts, agreeing work packages and delivery deadlines.• Organise and lead project meetings, with internal and external stakeholders.• Provide internal highlight reports and attend regular project review meetings.• Develop product documentation as part of launch of new products to internal staff and external stakeholders and partners• Assist marketing team with the promotional activities required for launch of new products/schemes

Developed client tracking and management systems across the Business Start-up team. Provided statistical data and analysis on the performance of the Business Start-up training programme and project work.Managed project work for the Business Start-up team and provided line management support for project administrators. In this role I have managed the following projects:Business support training project worth £2.4 Million funded by the European Social Fund.Enterprise coaching initiative for unemployed individuals looking to become self employed.Managed research project looking into business survival rates of Business Link clients.

Managed the Business Link Start-up training programme, including the timetabling of an extensive programme of events, with a total events budget of c£640k per year. Contract managed a panel of 10 training suppliers and over 50 training venues delivering the training programme.Agreeing sales and marketing campaign to support course recruitment.Managed the day to day running of the workshop programme, monitoring course feedback and where necessary liaising with internal booking staff, external trainers, venues and clients.Attending conferences and exhibitions, providing information to potential clients on Business Link services.

Managed IT applications training schedule and IT training facilities.Organised and managed training supplier contracts for the IT application training schedule.Raised purchase orders, processed invoices and provided finance reports.Provided general team administration, including preparing letters, mail shots and producing presentation slides.