Lead the delivery of our format deployment projects into our food stores and across the wider business, making sure these are delivered effectively and meet the needs of our customers and communities. Be accountable for all elements of format planning and deployment, making sure we successfully deliver change projects in a cost effective way.Be accountable for our overall annual deployment plan, and make sure potential risks and issues are mitigated and resolved effectively. Provide expert, deployment related advice to colleagues across Co-op.Use data and insights to understand what the impacts of changes will be to our customers, systems, colleagues and processes. Make sure planning governance is effective and support internal partners to understand progress by providing regular updates.

Manage and co-ordinate all activities relating to store launches and closures programme, ensuring all pre-opening and closure activities are delivered on time and on budget. Act as a main point of contact for individual projects for the Construction team taking responsibility for the successful launch and closure of stores.Provide on going updates to the Property, Construction and Operations teams along with business stakeholders specifically pertaining to individual store launch and closures. Forge relationships with our teams engaged with store launch and closure programmes engaging to fully understand their needs and leveraging their expertise to achieve our goals. Co-ordinate refit/new store launches ensuring stock orders are effectively managed and delivered, maximising on shelf availability.Co-ordinate store launch and closure local marketing, identifying specific requirements, ensuring ordered received and displayed to ensure effective customer engagement. Co-ordinate new stores training programme, ensuring skills based training is delivered with store teams.Deliver solutions for identified problems utilising specialist knowledge to diagnose and resolve, escalating where needed.Support the maintenance of existing project delivery methods to reflect the changing objectives of the business. Working as part of continuous and cost improvement groups. Analysis of store launch performance with development and implementation proposals to address underperforming areas within a store. Working towards my goals such as co-operation, driving innovation successful transformation, future focused and effective communication.Taken on a lead role of supporting our Buddy Manager Academy. Role involves engaging with, coaching and upskilling over 250 Buddy Managers within our Directory through annual roadshows, quarterly newsletters and monthly infographics.

Actively supporting the HFSS delivery team to successfully rollout the new legislation across England whilst creating a high trust highly effective team which has a culture of positive challenge, support and openness. Successfully rolling out HFSS to the ADKAR change methodology focusing on each of these 5 key areas (Awareness, Desire, Knowledge, Ability, Reinforcement) with all impacted field stakeholders from CTM’s to DMD’s.Delivered a successful relay rollout across the Society to agreed costs, quality and time whilst supporting field colleagues to embed the HFSS changes to ensure sustainability and compliance. Took on a lead role in working alongside our External Merchandiser company to ensure project planning, execution and budgets were all delivered as per our targets set out at the beginning of the programme. Tasks included supporting with the planning of store routes, ensuring planned routes were communicated out and adhered to and providing open and honest feedback via weekly calls to all relevant stakeholders. Responsible for supporting 194 Store Teams/Managers, 18 Area Managers, 2 Regional Managers and 1 DMD with a project cost of around £194,000.

Manage and co-ordinate all activities relating to store launches and closures programme, ensuring all pre-opening and closure activities are delivered on time and on budget. Act as a main point of contact for individual projects for the Construction team taking responsibility for the successful launch and closure of stores.Provide on going updates to the Property, Construction and Operations teams along with business stakeholders specifically pertaining to individual store launch and closures. Forge relationships with our teams engaged with store launch and closure programmes engaging to fully understand their needs and leveraging their expertise to achieve our goals. Co-ordinate refit/new store launches ensuring stock orders are effectively managed and delivered, maximising on shelf availability.Co-ordinate store launch and closure local marketing, identifying specific requirements, ensuring ordered received and displayed to ensure effective customer engagement. Co-ordinate new stores training programme, ensuring skills based training is delivered with store teams.Deliver solutions for identified problems utilising specialist knowledge to diagnose and resolve, escalating where needed.Support the maintenance of existing project delivery methods to reflect the changing objectives of the business. Working as part of continuous and cost improvement groups. Analysis of store launch performance with development and implementation proposals to address underperforming areas within a store. Working towards my goals such as co-operation, driving innovation successful transformation, future focused and effective communication.Taken on a lead role of supporting our Buddy Manager Academy. Role involves engaging with, coaching and upskilling over 250 Buddy Managers within our Directory through annual roadshows, quarterly newsletters and monthly infographics.

Delivered store purpose by driving the commercial and community strategies within my stores. Lead my team to provide a great shopping experience, helping them to learn and grow so they could bring our ‘Co-operating for a fairer world’ vision to life for our customers and members. Empowered the team to deliver great service, personally promoted the Co-op difference to customers and members and made sure our brand and reputation was protected and enhanced. Built an inclusive culture where everyone could speak up and share their views and developed the team through regular performance conversations to help them reach their potential. Managed and optimised our stores commercial performance, recruited new team members and managed HR processes whilst making sure the environment was safe for customers. Lead change activities in store, supporting my team to deliver and embed new ways of working and using industry/local market insight to drive continuous improvement.Understood our stores part in delivering the vision and used this to inspire the team whilst collaborating with local community groups to develop and deliver our community plan. Took on lead role as a Refit Buddy Manager supporting and liaising with store teams throughout the process of change with any investment in turn helping to deliver a store with great standards resulting in a fantastic launch. Took on a lead role as a Mentor Manager supporting and upskilling new Store Managers to the business over a 12 week period to help prepare them for their journey ahead.