Gavin Haslam Email & Phone Number

Letchworth Garden City, Gb

London, Uk

➡️ Built and mentored customer focussed, high performing operational and engineering teams across 4 continents, with a laser focus on continuous improvement➡️ Defined and enacted strategy to build new functions for IAM, Collaboration and CommunicationReduced IAM risks and enhance security posture, overseeing adherence to SOX and NIST frameworks and end-to-end automation across 28000 customers➡️ Implemented privileged access management, principle of least privilege and access recertification, improving system security across 2500 platforms and applications➡️ Leveraged AI to gain IAM insights into predictive user behavior and insider threatsManaged a global budget and drove $4m cost savings, achieving efficiencies through automation, platform, app, license and staff consolidation➡️ Built and led an internal communications team, leveraging GenAI to engage 28000 customers across multiple channels, through videos and Slack posts➡️ Launched the Unified Communications Program, consolidating Voice and Video platforms to enhance collaboration across 8 businesses➡️ Fostered organizational transformation, evangelizing new technologies and methodologies to secure business unit appetite and adoption➡️ Defined and monitored KPIs across the entire portfolio, enhancing system observability and performanceStandardized global processes to achieve 45% SLA improvements➡️ Elevated the user experience by developing a user-centered product roadmap, improving CSAT by an average of 60% globally.

London, Uk

➡️ Provided expertise in processes, tooling and applications for 4 North American Businesses spanning 15000 customers➡️ Architected a global Shared Services model for Identity, Directory Services, Collaboration and Communication, identifying commonalities and opportunities for consolidation and $5m in cost savings➡️Designed and implemented a data warehouse to store global user and audit data facilitating insights and data-driven decisions resulting in application cost savings of over $1m➡️Owned and ran all M&A activity pertaining to SaaS platforms and applications➡️Designed and deployed Slack Enterprise Grid to result in a 15% collaboration uplift between business units➡️Owned and led the migration of ~1 billion emails from a legacy Enterprise Vault platform, ensuring compliance with General Counsel requirements.➡️Launched News Corp's new North America shared services entity ('NewsTech') as DEng across IAM & Collaboration, reporting into the CTO➡️Implemented a comprehensive upskilling program for our offshore team, resulting in an 19% CSAT operational improvement.

London, Uk & Princeton, Us

➡️ Architected and deployed OKTA cloud identities to 15000 users spanning 4 North American Businesses resulting in the org’s first HRIS-mastered IAM platform protecting 900 apps➡️ Implemented IAM risk reductions, posture hardending, RBAC and ABAC for employee lifecycle and end to end automations from 200 user stories➡️ Enacted principle of least privilege across all platforms, access reviews and admin re-certs➡️ Deployed Dropbox Advanced to the benefit of 15000 users and defined the data governance for the programme➡️ Migrated a decade old legacy Postini email hygiene instance to Google resulting in 10ms improvements to inbound email➡️ Resided in Bangalore to recruit and train staff and transition operational support there, saving 50% in staff costs➡️ Established the global News Corp SaaS ‘pathfinder’ community, to ensure key business stakeholders knew what SaaS product releases were approaching and their impact➡️ Led vendor portfolio management, driving efficiency and $1.2m in cost savings.

London, Uk

Promoted to Google Apps and Messaging Service Owner for News UK.➡️ Owned mergers, acquisitions, divestitures and rebrands for SaaS. ➡️ Implemented Mimecast for outbound email hygiene and archiving for email from apps, devices and services. ➡️ Directed other News Corp BUs in their respective journeys to Google. ➡️ Deployed Google Apps Password Sync, to reduce authentication friction. ➡️ Tracking, testing and communication of significant Google Drive, Docs, Google+ and Sites releases.➡️ Rolled out mandatory 2-step verification to all users.

London, Uk.

Replaced the incumbent Google Apps Deployment team and a Postini Consultant, during a challenging 5.5K user Google migration.➡️ Leveraged Google relationships fostered at RI, to keep the migration effective and in traction.➡️ Upskilled Service Desk and Exec Support groups on Google technologies.➡️ Designed bespoke migration approach for shared mailboxes, public folders and distribution groups.➡️ Implemented enterprise standards on the previously unmanaged Google tenant.➡️ Tracked, tested and communicated new product releases.➡️ Implemented CloudLock and worked with Cyber to define appropriate DLP policies.➡️ Implemented General Audit Tool.➡️ Designed and operationally-owned Email discovery processes.➡️ Onboarded a new Google Partner and integrated them into operational L1 and L2 support.

Gatwick, Uk.

➡️ Architected and implemented Postini to Business Units across 60 countries, in 60 days giving Rentokil Initial their first ever global view of their global identities and organisation's first directory service.➡️ Owned and ran a 20k user Google Apps roll-out. Co-ordination of all aspects of Gmail migrations from multiple email platforms. Regularly on-site at Google HQ collaborating with Googlers on RI’s feature requests. ➡️ License management.➡️ Global escalation point for anything Postini, Google or Exchange related.➡️ Testing and roll out of first generation Android phones and tablets.

London, Uk.

Sandwich, Kent, Uk.

Toronto, Canada.

Sandwich, Kent, Uk.

Btec Computing And Information Technology

City & Guilds - Programming In C

City & Guilds - Systems Analysis

Certificate Of Higher Education - Sociology

Certificate Of Higher Education - Humanities