Gavin Macpherson
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Gavin Macpherson Email & Phone Number

Service Excellence Manager at GEOTAB at GEOTAB
Location: Mississauga, Ontario, Canada 7 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Service Excellence Manager at GEOTAB
Location
Mississauga, Ontario, Canada
Company size

Who is Gavin Macpherson? Overview

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Quick answer

Gavin Macpherson is listed as Service Excellence Manager at GEOTAB at GEOTAB, a company with 1241 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Gavin Macpherson.

Gavin Macpherson previously worked as Service Excellence Manager at Geotab and Partner Support Specialized Teams Manager at Geotab. Gavin Macpherson holds Web Development from Brainstation.

Company email context

Email format at GEOTAB

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GEOTAB

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Profile bio

About Gavin Macpherson

Gavin Macpherson is a Service Excellence Manager at GEOTAB at GEOTAB. He possess expertise in javascript, node.js, react.js, mongodb, html5 and 4 more skills.

Listed skills include Javascript, Node.Js, React.Js, Mongodb, and 5 others.

Current workplace

Gavin Macpherson's current company

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GEOTAB
Geotab
Service Excellence Manager at GEOTAB
oakville, ontario, canada
Website
Employees
1241
AeroLeads page
7 roles

Gavin Macpherson work experience

A career timeline built from the work history available for this profile.

Service Excellence Manager

Current

Oakville, Ontario, Canada

- Managing the training team for the Partner Support team, which delivers both new hire training across 4 teams(Partner Support, Engineering Support, Site Reliability Engineering and Solutions Engineering) as well as upskilling and remedial training for the Partner Support team.- Support Containment - identifying work that is being done outside of Support.

Aug 2023 - Present

Partner Support Specialized Teams Manager

Oakville, Ontario, Canada

Managing a collection of smaller teams within the department that perform highly specialized tasks like development projects, supporting niche products and training & mentoring.

Jan 2023 - Mar 2024

Technical Support Team Lead

- ensured team was meeting all KPAs and SLAs- developed and delivered training for new hires- participated in interview and hiring process- developed scope of support to ensure the delivery of a consistent support experience- identified SDK subject matter experts and assisted in the development of that skillset- identified internal growth opportunities.

Oct 2020 - Jan 2023

Product Support Team Lead

Oakville

- ensured team was meeting all KPAs and SLAs- participated in interview and hiring process- assisted with the creation and delivery of training materials- handled communication with and resolutions for sensitive/escalated cases- worked to identify growth opportunities within the team and facilitated the creation of a new role to provide career growth.

Jun 2019 - Oct 2020

Technical Support Specialist

Oakville

Apr 2019 - Jun 2019

Product Support Specialist

Oakville

Jul 2018 - Apr 2019

Customer Support

Aug 2016 - Jul 2018
Team & coworkers

Colleagues at GEOTAB

Other employees you can reach at geotab.com. View company contacts for 1241 employees →

1 education record

Gavin Macpherson education

FAQ

Frequently asked questions about Gavin Macpherson

Quick answers generated from the profile data available on this page.

What company does Gavin Macpherson work for?

Gavin Macpherson works for GEOTAB.

What is Gavin Macpherson's role at GEOTAB?

Gavin Macpherson is listed as Service Excellence Manager at GEOTAB at GEOTAB.

Where is Gavin Macpherson based?

Gavin Macpherson is based in Mississauga, Ontario, Canada while working with GEOTAB.

What companies has Gavin Macpherson worked for?

Gavin Macpherson has worked for Geotab and Hostpapa.

Who are Gavin Macpherson's colleagues at GEOTAB?

Gavin Macpherson's colleagues at GEOTAB include Francisco Javier Valiente Ballesteros, Chris Martin, Ivana Di Millo, Cm, Arian Shaafi, and Abel Gomez.

How can I contact Gavin Macpherson?

You can use AeroLeads to view verified contact signals for Gavin Macpherson at GEOTAB, including work email, phone, and LinkedIn data when available.

What schools did Gavin Macpherson attend?

Gavin Macpherson holds Web Development from Brainstation.

What skills is Gavin Macpherson known for?

Gavin Macpherson is listed with skills including Javascript, Node.Js, React.Js, Mongodb, Html5, Postgresql, Cascading Style Sheets, and Communication.

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