Senior Technical Business Analyst
Current
Feb 2023 - Present
AeroLeads people directory · profile
Gavin Mccarthy Email & Phone Number
Leadership | Product Management | Service Delivery | Technical Analysis
at
Mercury NZ
1 work email found
@airnz.co.nz
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Leadership | Product Management | Service Delivery | Technical Analysis
Location
New Zealand, New Zealand, New Zealand
Company size
Who is Gavin Mccarthy? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Gavin Mccarthy is listed as Leadership | Product Management | Service Delivery | Technical Analysis at Mercury NZ, a company with 521 employees, based in New Zealand, New Zealand, New Zealand. AeroLeads shows a work email signal at airnz.co.nz and a matched LinkedIn profile for Gavin Mccarthy.
Gavin Mccarthy previously worked as Senior Technical Business Analyst at Mercury Nz and Chapter Lead at Air New Zealand.
Company email context
Email format at Mercury NZ
This section adds company-level context without repeating Gavin Mccarthy's masked contact details.
{first}.{last}@airnz.co.nz
86% confidence
AeroLeads found 1 current-domain work email signal for Gavin Mccarthy. Compare company email patterns before reaching out.
Profile bio
About Gavin Mccarthy
Gavin Mccarthy is a Leadership | Product Management | Service Delivery | Technical Analysis at Mercury NZ. He possess expertise in business process, business analysis, analysis, systems analysis, process improvement and 13 more skills.
Listed skills include Business Process, Business Analysis, Analysis, Systems Analysis, and 14 others.
Current workplace
Gavin Mccarthy's current company
Company context helps verify the profile and gives searchers a useful next step.
Mercury Nz
7 roles
Gavin Mccarthy work experience
A career timeline built from the work history available for this profile.
Aug 2022 - Feb 2023
Application Manager
Corporate Direct and Indirect Sales Teams - Applications and Development - AirNZ Digital
Jan 2020 - Aug 2022
Operations And Support Lead - Software Engineering
Air New Zealand
Responsible for the system integrity and performance of a total of 74 products, systems, applications and middleware components including:- Air NZ credit card payment services- Inflight entertainment system- Unaccompanied Minors and Day of Travel mobile apps- Reservations and Ticketing engines- Air New Zealand voice platform- Sabre/Serko solution- Contact.
Nov 2016 - Jan 2020
Senior Business System Analyst - Corporate Direct
Application management and support for:- Air New Zealand voice environment- Avaya call routing management & integrated voice network applications- Genesys IVR platform & Genesys Work Force Manager- Post call survey application- Microstrategy reporting (IVR and post call survey)- Verint Impact 360 call recorderProject Involvement (most recently in)- BA for.
Aug 2014 - Nov 2016
Business Systems Analyst - Direct Sales & Lounge Support
Application management and support for:- As noted in Senior BSA applicationsProject Involvement- AirNZ technical lead in Verint Call recorder deployment- IVR design and deployment for AirNZ Credit card and EP1 service- BA involvement for Unitec Contact Centre site setupProject Management- Flight info IVR- Regional Airport IVR- IP phone rollout to the.
Jan 2012 - Aug 2014
Performance Analyst - Contact Centre
Delivery of operational, management & performance information - Identify reporting issues and opportunities for enhancementManagement of call flow design and change requests for Nortel CC7 and Genesys IVR- Testing, cutover, and post go live activity- Ongoing administration of CC7 call routing from customer to consultant- Ongoing review and enhancement of.
Oct 2009 - Jan 2012
Team & coworkers
Colleagues at Mercury NZ
Other employees you can reach at mercury.co.nz. View company contacts for 521 employees →
SC
Struan Caughey
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
DF
Denyse Fisher
Colleague at Mercury Nz
New Zealand, New Zealand
View →
JT
Jo Tanner
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
OS
Oliver Sanderson
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
MA
Mae Anne Trongoy
Colleague at Mercury Nz
Bay Of Plenty, New Zealand, New Zealand
View →
IA
Inzamam Ahmed Tonmoy
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
GT
Gaurav Tiwari
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
JJ
Jordan Jones
Colleague at Mercury Nz
New Zealand, New Zealand
View →
NP
Namita Pandya
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
NG
Nathan Gibson
Colleague at Mercury Nz
Taupo, Waikato, New Zealand, New Zealand
View →
Struan Caughey
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
DF
Denyse Fisher
Colleague at Mercury Nz
New Zealand, New Zealand
View →
JT
Jo Tanner
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
OS
Oliver Sanderson
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
MA
Mae Anne Trongoy
Colleague at Mercury Nz
Bay Of Plenty, New Zealand, New Zealand
View →
IA
Inzamam Ahmed Tonmoy
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
GT
Gaurav Tiwari
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
JJ
Jordan Jones
Colleague at Mercury Nz
New Zealand, New Zealand
View →
NP
Namita Pandya
Colleague at Mercury Nz
Auckland, Auckland, New Zealand, New Zealand
View →
NG
Nathan Gibson
Colleague at Mercury Nz
Taupo, Waikato, New Zealand, New Zealand
View →
FAQ
Frequently asked questions about Gavin Mccarthy
Quick answers generated from the profile data available on this page.
What company does Gavin Mccarthy work for?
Gavin Mccarthy works for Mercury NZ.
What is Gavin Mccarthy's role at Mercury NZ?
Gavin Mccarthy is listed as Leadership | Product Management | Service Delivery | Technical Analysis at Mercury NZ.
What is Gavin Mccarthy's email address?
AeroLeads has found 1 work email signal at @airnz.co.nz for Gavin Mccarthy at Mercury NZ.
Where is Gavin Mccarthy based?
Gavin Mccarthy is based in New Zealand, New Zealand, New Zealand while working with Mercury NZ.
What companies has Gavin Mccarthy worked for?
Gavin Mccarthy has worked for Mercury Nz and Air New Zealand.
Who are Gavin Mccarthy's colleagues at Mercury NZ?
Gavin Mccarthy's colleagues at Mercury NZ include Struan Caughey, Denyse Fisher, Jo Tanner, Oliver Sanderson, and Mae Anne Trongoy.
How can I contact Gavin Mccarthy?
You can use AeroLeads to view verified contact signals for Gavin Mccarthy at Mercury NZ, including work email, phone, and LinkedIn data when available.
What skills is Gavin Mccarthy known for?
Gavin Mccarthy is listed with skills including Business Process, Business Analysis, Analysis, Systems Analysis, Process Improvement, Itil, It Service Management, and Business Requirements.
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